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" All too often, legacy management practices reflexively perpetuate the past - by over-weighting the views of long-tenured executives, by valuing conformance more highly than creativity and by turning tired industry nostrums into sacred truths. "

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" Top-down authority structures turn employees into bootlickers, breed pointless struggles for political advantage, and discourage dissent. "

Gary Hamel

Authority

Turn

Political

" A titled leader relies heavily on positional power to get things done; a natural leader is able to mobilize others without the whip of formal authority. "

" Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee of long-term customer loyalty. It's the only strategy for out-performing a dismal economy. "

" Over the centuries, religion has become institutionalized, and in the process encrusted with elaborate hierarchies, top-heavy bureaucracies, highly specialized roles and reflexive routines. "

" An uplifting sense of purpose is more than an impetus for individual accomplishment, it is also a necessary insurance policy against expediency and impropriety. "

Gary Hamel

Insurance

Accomplishment

" Online hierarchies are inherently dynamic. The moment someone stops adding value to the community, his influence starts to wane. "

" In a world of commoditized knowledge, the returns go to the companies who can produce non-standard knowledge. "

Gary Hamel

World

Companies

" An enterprise that is constantly exploring new horizons is likely to have a competitive advantage in attracting and retaining talent. "

" Fact is, inventing an innovative business model is often mostly a matter of serendipity. "

" It doesn't matter much where your company sits in its industry ecosystem, nor how vertically or horizontally integrated it is - what matters is its relative 'share of customer value' in the final product or solution, and its cost of producing that value. "

" You have to train people how to be business innovators. If you don't train them, the quality of the ideas that you get in an innovation marketplace is not likely to be high. "

" Management innovation is going to be the most enduring source of competitive advantage. There will be lots of rewards for firms in the vanguard. "

" As human beings, we are the genetic elite, the sentient, contemplating and innovating sum of countless genetic accidents and transcription errors. "

" I don't know whether the universe contains any evidence of intelligent design, but I can assure you that thousands of everyday products do not. "

" Power has long been regarded as morally corrosive, and we often suspect the intentions of those who seek it. "

" It's not just that individuals have lost faith in the integrity of their leaders, it's that they no longer believe society's most powerful institutions are acting in their interests. "

" I'm not one of those professors whose office is encased floor-to-ceiling with books. By the way, I think academics do this to intimidate their visitors. "

" I'm a capitalist by conviction and profession. I believe the best economic system is one that rewards entrepreneurship and risk-taking, maximizes customer choice, uses markets to allocate scarce resources and minimizes the regulatory burden on business. "

" It's not unusual for a would-be entrepreneur to get turned down half a dozen times before finding a willing investor - yet in most companies, it takes only one 'nyet' to kill a project stone dead. "

" In a well-functioning democracy, citizens have the option of voting their political masters out of office. Not so in most companies. "

" What's true for churches is true for other institutions: the older and more organized they get, the less adaptable they become. That's why the most resilient things in our world - biological life, stock markets, the Internet - are loosely organized. "

" A noble purpose inspires sacrifice, stimulates innovation and encourages perseverance. "

" Building human-centered organizations doesn't imply a return to the paternalistic, corporate welfare practices of the 19th century. Most of us don't want to be nannied. "

" Obviously, you don't have to be religious to be moral, and beastly people are sometimes religious. "

" Large organizations don't worship shareholders or customers, they worship the past. If it were otherwise, it wouldn't take a crisis to set a company on a new path. "

" Most of us do more than subsist. From the vantage point of our ancestors, we live lives of almost unimaginable ease. Here again, we have innovation to thank. "

" It's important to remember that innovators in business don't always get a platform. "

" A well-conceived product excels at what it does. It's close to being functionally flawless - like a Ziploc bag, a radio from Tivoli Audio, a Philips Sonicare toothbrush, a Nespresso coffee maker or Google's home page. "

" I live a half mile from the San Andreas fault - a fact that bubbles up into my consciousness every time some other part of the world experiences an earthquake. I sometimes wonder whether this subterranean sense of impending disaster is at least partly responsible for Silicon Valley's feverish, get-it-done-yesterday work norms. "

" Most companies don't have the luxury of focusing exclusively on innovation. They have to innovate while stamping out zillions of widgets or processing billions of transactions. "