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All Quotes by author - Fernando Flores

" A feel-good style can be a symptom of unawareness or lack of caring. "

" But every company of the future is going to be in the business of exquisite care - which means quick turnaround time and convenience. To deliver exquisite care, you need an organization that coordinates well and listens well. "

" Great work is done by people who are not afraid to be great. "

" Hope is the raw material of losers. "

" I made my own assessment of my life, and I began to live it. That was freedom. "

" I never blamed Pinochet, or my torturers, or external circumstances. "

" I never told a victim story about my imprisonment. Instead, I told a transformation story - about how prison changed my outlook, about how I saw that communication, truth, and trust are at the heart of power. "

" Our best comes out when we have honest discussions. "

" Our worst comes out when we behave like robots or professionals. "

" That's why we're doing this, to defend our traditions a little. I don't have anything against it (Halloween), but it's not our tradition. "

" When I left prison, I had to figure out how to embrace my past. "

" When trust improves, the mood improves. "

" You have one big mythology in your favor: Everyone believes that you Europeans are impeccable. But I know you are jerks. "

" You have to be able to risk your identity for a bigger future than the present you are living. "

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