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" Being a good listener is more than just being quiet. It's reflecting back on what you're hearing. It's processing the information to formulate a question, a comment or a speech. "

Shelley Moore Capito

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" Being nice doesn't necessarily mean you're weak. You can be nice and be strong at the same time. That's a character trait that we need more in Washington. "

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" What I find with my fellow female members of Congress is that we tend to work very hard. While we're very focused, we can also multitask a lot better. "

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