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" Engineering serendipity is this idea that we can help people come across unexpected but helpful connections at a better than random rate. And in some ways it's based on trying to reassess this notion of serendipitous as lucky - to think of serendipitous as smart. "

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" The Internet challenges traditional ways of distributing and processing information and so encourages new standards and behavior. "

Ethan Zuckerman

Information

Challenges

New

" If we need simple narratives so people can amplify and spread them, are we forced to engage only with the simplest of problems? "

" The Internet has become a bunch of interlinked but linguistically distinct and culturally specific spaces. There's some interface between them, but there's a lot less than there was years back when we were sort of pretending that this was one great global space. "

" It's fine to have social media that connects us with old friends, but we need tools that help us discover new people as well. "

" There's no locality on the web - every market is a global market. "

" The benefits and consequences of globalization have a great deal to do with whether we're intelligent and thoughtful about how we approach globalization, or whether we're blindly accepting... or blindly resistant. "

" If I use Facebook to stay in touch with my high school friends who are church-going Republicans, I may be getting more ideological diversity than in hanging out with secular progressives on the World Politics sub-reddit. "

Ethan Zuckerman

School

World

" A common language is a first step towards communication across cultural boundaries. "

" On Twitter, if you want to quote someone else, you say, 'RT, re-tweet, that person's name, and then what they said before.' And it's a way of essentially saying, 'I'm not saying this, but my friend said this and I thought this was interesting.' "

" When you sign up for Facebook, the service first searches for any mentions of your name and suggests you befriend anyone who has mentioned you in their posts. It then asks to access your e-mail account so you can connect with anyone with whom you regularly correspond. "

Ethan Zuckerman

First

Facebook

" Curators are great, but they're inherently biased. Curators are always making an editorial decision. Those biases have really big implications. "

" The term 'cyberutopian' tends to be used only in the context of critique. Calling someone a cyberutopian implies that he or she has an unrealistic and naively overinflated sense of what technology makes possible and an insufficient understanding of the forces that govern societies. "

" You can make the case that slacktivism is important because it makes people feel affiliated to a movement and be part of it, and talk about it. "

" Creativity is an import-export business. "

Ethan Zuckerman

Creativity

Business

" I can read a lot of French newspapers with Google Translate and have them read quite comfortably. "

" The uptake on mobile phones in Africa is phenomenal. "

" It's become relatively commonplace to find corners of Africa that have good cell coverage but no electrical power. "

" For countries such as Kenya to emerge as economic powerhouses, they need better infrastructure: roads, ports, smart grids and power plants. Infrastructure is expensive, and takes a long time to build. In the meantime, hackers are building 'grassroots infrastructure,' using the mobile-phone system to build solutions that are ready for market. "

" Teenagers try to hide what's really going on in their communication online. "

" The U.S. media have done a shameful job of reporting on the Arab world. "

" It's my fond hope that social networks such as Facebook will help users broaden their perspectives by listening to a different set of people than they encounter in their daily life. But I fear services such as Facebook may be turning us into imaginary cosmopolitans. "

" Reading the text of my blog itself is not really the interesting part. The exciting part is how the Internet allows me to be the eyes and ears for the people sending me postings from Africa. "

" I can imagine Iceland becoming a good place to run a controversial Web site. But... Iceland may find itself forced to defend controversial speech. "

" Sometimes you need the things you didn't know you needed to know. "