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" Even simple fixes can bring the whole system down. "

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" Closed environments dominated the computing world of the 1970s and early '80s. An operating system written for a Hewlett-Packard computer ran only on H.P. computers; I.B.M. controlled its software from chips up to the user interfaces. "

" Y2K is showing everyone what technical people have been dealing with for years: the complex, muddled, bug-bitten systems we all depend on, and their nasty tendency toward the occasional disaster. "

" Our relationship to the computer is much like our relationship to the car: rich, complex, socially messy. "

" I think that focusing all experiences through the lens of the Internet is an example of not being able to see history through the eyes of others, to be so enamored of one's present time that one cannot see that the world was once elsewise and was not about you. "

" Tools are not neutral. The computer is not a neutral tool. "

" Genetics is where we come from. It's deeply natural to want to know. "

" I was a girl who came into the clubhouse, into the treehouse, with the sign on the door saying, 'No girls allowed,' and the reception was not always a good one. "

" The condition of my personal workspace is my own business, as I see it. "

" It's possible to let technology absorb what we know and then re-express it in intricate mechanisms - parts and circuit boards and software objects - mechanisms we can use but do not understand in crucial ways. This not-knowing is fine while everything works as we expected. "

" There's some intimacy in reading, some thoughtfulness that doesn't exist in machine experiences. "

" There is always one more bug to fix. "

" Technology does not run backward. Once a technical capability is out there, it is out there for good. "

" It had to happen to me sometime: sooner or later, I would have to lose sight of the cutting edge. That moment every technical person fears - the fall into knowledge exhaustion, obsolescence, techno-fuddy-duddyism - there was no reason to think I could escape it forever. "

" The biggest problem is that people have stopped being critical about the role of the computer in their lives. These machines went from being feared as Big Brother surrogates to being thought of as metaphors for liberty and individual freedom. "

" Y2K has challenged a belief in digital technology that has been almost religious. "

" Internet voting is surely coming. Though online ballots cannot be made secure, though the problems of voter authentication and privacy will remain unsolvable, I suspect we'll go ahead and do it anyway. "

" The web is just another stunning point in the two-hundred-thousand-year history of human beings on earth. The taming of fire; the discovery of penicillin; the publication of 'Jane Eyre' - add anything you like. "

" No one in the government is seriously penalized when Social Security numbers are stolen and misused; only the number-holders suffer. "

" When you lose your Visa card, you get a new card with a new number, and any new charges with the old number are blocked. Why can't we do the same with Social Security numbers? "

" The brain is plastic, continuously changing its organization. "

" With all the attention given to the personal computer, it's hard to remember that other companion machine in the room - the printer. "

" I don't consider myself a Jewish writer. "

" Introduced in the 1960s, multitasking is an engineering strategy for making computers more efficient. Human beings are the slowest elements in a system. "

" With every advance, you have to look over your shoulder and know what you're giving up - look over your shoulder and look at what falls away. "

" Human thinking can skip over a great deal, leap over small misunderstandings, can contain ifs and buts in untroubled corners of the mind. But the machine has no corners. Despite all the attempts to see the computer as a brain, the machine has no foreground or background. "

" I think technical people now should learn literature, because literature teaches you a great deal about how - the depths and variety of human imagination. "

" The world of programmers is not going to change on its own. "

" When I hear the word 'disruption,' in my mind, I think of all these people in the middle who were earning a living. We will sweep away all that money they were earning, and we will move that to the people at the top. "

" Before the advent of the Web, if you wanted to sustain a belief in far-fetched ideas, you had to go out into the desert, or live on a compound in the mountains, or move from one badly furnished room to another in a series of safe houses. "

" To be a programmer is to develop a carefully managed relationship with error. There's no getting around it. You either make your accommodations with failure, or the work will become intolerable. "