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" I started at GM knowing very little about that particular business. Not being an expert means you have to learn everything, starting from the basics. "
Edward Whitacre, Jr.
Learn
Knowing
Business
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" I find people to be people everywhere. Everyone wants the same thing - be successful. "
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" AT&T will not block access to the public Internet or degrade service, period. "
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" Be willing to step outside your comfort zone once in a while; take the risks in life that seem worth taking. The ride might not be as predictable if you'd just planted your feet and stayed put, but it will be a heck of a lot more interesting. "
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" I'm a pretty average guy and want to keep a low profile. I don't want the world necessarily to know about me. "
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" If someone wants to transmit a high-quality service with no interruptions and 'guaranteed this, guaranteed that,' they should be willing to pay for that. "
Edward Whitacre, Jr.
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" When I went into GM there was a lack of morale. The company had gone bankrupt and the people who worked there were embarrassed. Underneath all of, though, there was a will to show what they were capable of, but nobody knew exactly what to do. "
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" I've been accused many times of not talking very much, but I guess I don't believe in talking things to death. You can talk too much on most anything and it stops being productive. There is a time for action. Eventually you have to pull the trigger. "
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" When I got to GM they were using a matrix method of management which means everybody has more than one boss. I first heard about that system many years ago. It's supposed to help with collaboration, but my assessment is that it's pretty hard to get geared for action that way. "
Edward Whitacre, Jr.
Collaboration
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Help
" I am honored to be able to serve GM at this critical juncture and take part in its reinvention. "
Edward Whitacre, Jr.
Able
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Honored
" No partnership between two independent companies, no matter how well run, can match the speed, effectiveness, responsiveness and efficiency of a solely owned company. "
Edward Whitacre, Jr.
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" None of us has control over the economy, the job market, or anything else in the global sense. But we are 100% in charge of how we respond to challenges that come our way, be it the loss of a job, a career derailment, or some other disappointment. "
Edward Whitacre, Jr.
Challenges
Control
Disappointment
" I don't know anything about cars. A business is a business, and I think I can learn about cars. I'm not that old, and I think the business principles are the same. "
Edward Whitacre, Jr.
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Principles
" Find your passion is in life, and do what you can to integrate that into your work life. That's not to say you won't have occasional frustrations in your job - that just goes with the territory - but at least you'll feel better inside, and that, over time, will mean more to you than you might think. "
Edward Whitacre, Jr.
Job
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Time
" At AT&T, I learned an awful lot about people, and how important it is to have the right people in the right jobs. And when I say 'right people,' I'm not talking about their college degree or work history; I'm talking about things like bearing - How does this person interact with other people? Can he or she talk to you and not tick you off? "
Edward Whitacre, Jr.
People
She
You
" My goal in coming to General Motors was to help restore profitability, build a strong market position and position this iconic company for success. We are clearly on that path. "
Edward Whitacre, Jr.
Strong
Path
Help
" TARP is funded by taxpayers, so there are many rules about how that money can and can't be used. The result: GM spends an awful lot of time checking in with the people who administer TARP over everything from hiring to executive compensation and management. For a global company, that adds up to a lot of distraction. "
Edward Whitacre, Jr.
People
Time
Money
" This merger is a logical next step that creates substantial value for customers and stockholders of both AT&T and BellSouth. It will benefit customers through new services and expanded service capabilities. "
Edward Whitacre, Jr.
Service
Will
Value