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" The best way to be productive is to have a great team. So I spend more time than most CEOs on human resources. That's 20 percent of my week. "

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" I used to think business was 50 percent having the right people. Now I think it's 80 percent. "

" I don't have an office. I sit in a cubicle with everybody else. That's partly so no one can ask for an office, which in a fast-growing company isn't practical. But it's also so I can keep my finger on the pulse of how people are feeling. "