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" The message is that all brilliance emanates from the top; that the worker on the floor of the store or the factory is insignificant. "

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" I think that most of the people running companies today are motivated and pay is a small portion of the motivation. "

" You don't have a very motivated working class, it starts to affect the dynamics of the economy. If workers are disenchanted and disenfranchised, productivity losses will go along with that. "

" You destroy the initiative of the working people if they don't feel they have a fighting chance to be a part of the American Dream. "

" If somehow a proclamation were made that C.E.O.'s could only make a maximum of $300,000 a year, you would not have any shortage of very qualified men and women seeking the jobs. "

" Paying good wages is not in opposition to good productivity. "

" If you hire good people, give them good jobs, and pay them good wages, generally something good is going to happen. "

" You take an educated gamble. If you don't occasionally make a mistake, you're not doing your job. "

" You just can't get too focused on worrying about what's going to happen in the next quarter. You have to worry about where the business is headed long-term. "

" If you've got to work for the rest of your life, you'd better do something you'll enjoy. "

" It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers. "

" It doesn't do Costco any good if nobody can afford to buy anything. "

" When employees are happy, they are your very best ambassadors. "

" Paying your employees well is not only the right thing to do but it makes for good business. "

" We've always been in favor of improved wages for workers. When you have a strong middle class, they want to buy more stuff at Costco. "

" Obscene salaries send the wrong message through a company. "

" We want to turn our inventory faster than our people. "

" I say at our management conferences that the amount Wal-Mart grows in just one year is the equivalent of Costco's size. "

" We would rather have our employees running our business. "

" One of the strengths of our nation has always been a strong middle class who could afford their own homes and send their children to school. "

" When you hire good people, and you provide good jobs and good wages and a career, good things are going to happen. "

" We always strive to be the best in the wage package. "

" We are a company that promotes 100% within the company. "

" In the final analysis, you get what you pay for. "

" If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules. "