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" We are constantly reviewing our processes to identify areas where we can learn and improve. "
Tricia Griffith
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" Our core values and business ethics will always be paramount in all that we do, and we are always looking to do the right thing and settle claims fairly and accurately. "
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" Progressive changed the industry when we introduced our Comparison Rater Experience and showed you auto rates of other companies next to our own - even if our rates weren't the lowest. That level of transparency was unprecedented. "
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