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" What I'm trying to do is teach people how to actually get individuals in organizations to do the kinds of things to make a difference. It starts with not just studying the mechanics but really understanding how people operate. "

Stanley A. McChrystal
Make A Difference
Understanding
People
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" America needs a restart. It has long devoted its energies to solving its many big problems - unequal opportunity, crumbling infrastructure, lagging education, inadequate training in a changing economy, and threats to peace around the world. "
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" Christmases with Polish and Romanian troops, including religious ceremonies in crude bunkers and huts, were deeply spiritual experiences. "
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" I think my biggest achievement was being part of a team of outstanding, entrepreneurial military leaders and civilians who helped change the way in which America fights by transforming a global special operations task force - Task Force 714 - that I commanded. "
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" Political campaigns offer Americans an opportunity to adjust direction, reaffirm values, and recommit to the covenant that binds them together. "
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" We want to make the insurgents come to us. Make them be the aggressors. What I want to do is get on the inside looking out - instead of being on the outside looking in. "
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" I don't miss the bureaucracy of being in the Army. But I still love the relationships you can build. And it doesn't have to be in military service - it can be anything you're doing with someone that matters. You develop a bond. "
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" I go back and think of President Kennedy, who had a military service background, but he comes into the presidency, and he's faced with a decision on the Bay of Pigs, with the C.I.A. and the military giving him data, and it turns out very badly. "
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" With my resignation, I... left unfulfilled commitments I made to many comrades in the fight, commitments I hold sacred. My service did not end as I would have wished. "
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" I think every war certainly wears on national will and national patience, particularly a counterinsurgency. "
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" If we want to be members of the world community, we need to think that way. "
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" In combat operations in places like Afghanistan, we often confronted the specter of dangerous people with powerful weapons who were a threat to their community and to our soldiers. Our aim was to quickly determine who in that community was a legitimate actor who could be trusted with a firearm and who was not. "
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" Change is painful, and people are always reticent to accept a lot of pain. "
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" One of the great things about America is we should not judge until we know the facts. "
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America
" When I was a lieutenant in Special Forces many many years ago, I thought I was getting fat. And I started running, and I started running distance, which I enjoyed. "
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" By nature, I tended to trust people and was typically open and transparent... But such transparency would go astray when others saw us out of context or when I gave trust to those few who were unworthy of it. "
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" How we present ourselves matters a lot, and that's every American, not just at the senior levels. "
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" If you talk to a British officer or NCO about the strategic objectives of the end state, you'll often get a spirited discussion that's very well informed. "
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" My very identity as a soldier came to an abrupt end. I'd been soldiering as long as I'd been shaving. Suddenly I'd been told I could no longer soldier, and it felt as though no one really cared if I ever shaved again. "
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" There's an art to asking questions. Briefings are valuable but normally communicate primarily what the subordinate leader wants you to know, and often the picture they provide is incomplete. "
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" Public, noncommercial broadcasting is also giving kids social-emotional skills like persistence and self-control that are fundamental to success in school, not to mention in the military, the institution where I spent most of my career. "
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" In June 2010, after more than 38 years in uniform, in the midst of commanding a 46-nation coalition in a complex war in Afghanistan, my world changed suddenly - and profoundly. An article in 'Rolling Stone' magazine depicting me, and people I admired, in a manner that felt as unfamiliar as it was unfair, ignited a firestorm. "
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" Leadership contains certain elements of good management, but it requires that you inspire, that you build durable trust. For an organization to be not just good but to win, leadership means evoking participation larger than the job description, commitment deeper than any job contract's wording. "
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" America needs a big idea that plays to its strength. It should look to national service. "
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" You can get knocked down, and it hurts and it leaves scars. But if you're a leader, the people you've counted on will help you up. And if you're a leader, the people who count on you need you on your feet. "
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" I think, at the end of the day, you do better when you tend toward being transparent, even though there's some risk. "
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Day
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" Any war or conflict you enter where you are likely to lose more Americans and expend more treasure is something worthy of very detailed debate. There ought to be a lot of skepticism. There ought to be a lot of discussion. "
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" If we are visiting Afghans, typically the Afghan governor, district or provincial governor, we see he doesn't wear body armor, and yet we're walking through his streets. I'm his guest. I think that that's important that I send a message that I trust him and I don't think I am more valuable than I think he is. "
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" The number of people in America killed by firearms is extraordinary compared to other nations, and I don't think we're a bloodthirsty country. We need to look at everything we can do to safeguard our people. "
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" The challenge that we faced with the arrival of the Obama administration is, they didn't really have time to build trust before they had to make big, difficult decisions. "
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" To this day, I am saddened by Ranger Tillman's death, as I am for the loss of every service member I served with, and for the pain such losses cause each family. "
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