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" When you let travelers vote with their clicks, and you put that at the center of your decision-making, you build the product they want, and ultimately, their business will follow. "

Dara Khosrowshahi

Want

Build

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" You have to empower your employees to make their own choices and trust that they will make the right choices. "

" I think I wanted to be a doctor. In Iran, the engineering and medical professions are worshipped. My father very much wanted me to be a doctor. I was certainly eager to please as a young man - as a kid, I should say. "

" Taking big risks combined with having a team you believe in and that believes just as much in you as a leader make for long-term wins, even in a game of inches. "

" As we move over to more of a mobile device-centric world... I think the interaction model with devices is going to be much more voice-based. "

Dara Khosrowshahi

Interaction

Think

" Put the right people in the right places, and then you trust them to do the right stuff. "

" Any time there's significant change, there's going to be some people who embrace the change and others who are against the change. "

" If you don't optimize for the consumer on the Internet, you're dead. "

" I started in investment banking at Allen & Company in 1991. It was the go-go days of media mergers, and we were incredibly busy with one deal after another. Unlike typical investment banking groups, even in the midst of merger mania, we didn't have a formal face-time culture - and I felt empowered by that. "

" It's definitely a problem inside the technology industry - not just gender discrimination. Diversity is an issue within technology, within Expedia. "

" Companies don't like uncertainty; travelers don't like uncertainty. "

Dara Khosrowshahi

Companies

Travelers

" What some Americans don't appreciate is how strong the brand of the American Dream is around the world. I'm an example of how powerful that product is. "

" Desperation sometimes drives innovation. "

" While Expedia is outbound-focused, Wotif is much more about domestic travel. "

" When you go to a voice-based interaction, you can't tell people, 'Ask me this question and structure it in this way.' And if they ask a question, and you have a bad answer, first time, maybe they'll be okay with it. Third time, they're going to say, 'This is a complete waste of time. I'm going away.' "

" I remember my father taking us to meeting with lawyers, interviews with immigration officers, doing everything he could to get us that treasured Green Card - and the happiness, the sense of relief, when he finally did - we knew that we were welcome now, and we would be welcome tomorrow. "

" Traveloka is the clear online travel leader in Indonesia and is expanding aggressively throughout Southeast Asia. "

" When we grew up, our family and kind of gaggle of cousins would go to the south of France for the summers. And we just had a grand time. "

" My family owned a bunch of pharmaceutical manufacturing plants and other consumer-goods manufacturing plants. We would license Western goods and manufacture them in Iran and distribute them throughout the Middle East. "

" Anytime you introduce volatility, it is not good for business and not good for travel. "

" Failure can teach you something, and as long as you're moving very, very quickly, you're going to start piling up the wins. Speed gives you the luxury to be able to fail. "

" I think my background, coming from Iran, which is a great country but is going through its share of troubles, really allows me to appreciate what we have here. "

" We sure didn't feel like refugees, but in hindsight, I guess we were - my father and mother left everything behind to come here - to be safe and give their boys a chance to rebuild a life. "

" It was a choice between a paint factory in Indianapolis - a management training program to maybe run the paint factory one day - or go to New York City and become an investment banker. It wasn't a very difficult decision. "

" Uber is a company that is redefining the transportation industry on a global basis; to be part of that story is something that is interesting and would be a real privilege. "