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All Quotes by author - Bob Nelson

" An employee's motivation is a direct result of the sum of interactions with his or her manager. "

" An open-door policy doesn't do much for a closed mind. "

" Communicate, communicate, and then communicate some more. "

" It is always easier - and usually far more effective - to focus on changing your behavior than on changing the behavior of others. "

" Just the act of listening means more than you can imagine to most employees. "

" People may take a job for more money, but they often leave it for more recognition. "

" Take time to appreciate employees and they will reciprocate in a thousand ways. "

" Take your work seriously and yourself lightly. "

" You can't command people to do their best; they can only command that of themselves. "

" You get the best effort from others not by lighting a fire beneath them, but by building a fire within. "

" You get what you reward. Be clear about what you want to get and systematically reward it. "

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