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All Quotes by author - Deborah Tannen
" A double bind is far worse than a straightforward damned-if-you-do, damned-if-you-don't dilemma. It requires you to obey two mutually exclusive commands: Anything you do to fulfill one violates the other. "
Straightforward
Two
You
" All of us aspire to be powerful, and we all want to connect with others. "
Powerful
Want
Us
" American popular culture, like individuals in daily life, tends to either romanticize or demonize mothers. We ricochet between 'Everything I ever accomplished I owe to my mother' and 'Every problem I have in my life is my mother's fault.' "
Daily
Mother
Life
" An assumption underlying almost all comments on interruptions is that they are aggressive, but the line between what's perceived as assertiveness or aggressiveness almost certainly shifts with an interrupter's gender. "
Line
Gender
Shifts
" As a sociolinguist, I want to know how cultural differences affect the ways people talk and listen. My research method, inspired by the work of Robin Lakoff and John Gumperz of the University of California at Berkeley, is sociolinguistic microanalysis. I tape-record and transcribe naturally occurring conversations. "
California
Know
People
" Asian cultures... place great value on avoiding open expression of disagreement and conflict because they emphasize harmony. "
Value
Conflict
Great
" A sister is like yourself in a different movie, a movie that stars you in a different life. "
Sister
Life
Stars
" A sister is someone who owns part of what you own: a house, perhaps, or a less tangible legacy, like memories of your childhood and the experience of your family. "
Family
Experience
Memories
" A sister is the one person you can call in the middle of the night when you can't sleep or the one who doesn't want to hear about your problems unless you're ready to do something about them. She's the one who is there when you need her or the one whose absence when you need her hurts the most. "
She
Night
Problems
" Back when the powerful 19th-century senator Henry Clay was called 'the great compromiser,' achieving a compromise really was considered great. "
Powerful
Achieving
Compromise
" Birth order is fascinating, and it is forever. "
Fascinating
Forever
Order
" Communication is a continual balancing act, juggling the conflicting needs for intimacy and independence. To survive in the world, we have to act in concert with others, but to survive as ourselves, rather than simply as cogs in a wheel, we have to act alone. "
Alone
World
Survive
" Conflict and opposition are as necessary as cooperation and agreement, but the scale is off balance, with conflict and opposition overweighted. "
Cooperation
Conflict
Balance
" Conflict can't be avoided in our public lives any more than we can avoid conflict with people we love. One of the great strengths of our society is that we can express these conflicts openly. "
Great
Society
People
" Conversations with sisters can spark extremes of anger or extremes of love. Everything said between sisters carries meaning not only from what was just said but from all the conversations that came before - and 'before' can span a lifetime. The layers of meaning combine profound connection with equally profound competition. "
Meaning
Competition
Anger
" Each person's life is lived as a series of conversations. "
Lived
Person
Life
" Each underestimates her own power and overestimates the other's. "
Other
Power
Own
" Everything we say has metamessages indicating how our words are to be interpreted: Is this a serious statement or a joke? Does it show annoyance or goodwill? Most of the time, metamessages are communicated and interpreted without notice because, as far as anyone can tell, the speaker and the hearer agree on their meaning. "
Meaning
Say
Serious
" Everything you say in a family carries meaning from all that was said before. So with friends, there is less likelihood of a few words triggering associations from childhood, where our deepest emotions often are rooted. "
Family
Childhood
You
" For each other, at each other: Sisters can be either or both. The same could be said of people in any close relationship. Yet there is something special about sisters - specially gratifying and specially fraught. "
Said
People
Relationship
" For girls and women, talk is the glue that holds a relationship together - and the explosive that can blow it apart. That's why you can think you're having a perfectly amiable chat, then suddenly find yourself wounded by the shrapnel from an exploded conversation. "
Together
Women
Yourself
" For many women, and a fair number of men, saying 'I'm sorry' isn't literally an apology; it's a ritual way of restoring balance to a conversation. "
Balance
Women
Men
" For most women, the language of conversation is primarily a language of rapport: a way of establishing connections and negotiating relationships. "
Language
Connections
Most
" For women, detailed conversation is our lifeblood, while for men it's just not as critical. "
Just
Men
Our
" I am the youngest of three girls. My first linguistics book was a study of 'New York Jewish conversational style'. That was my dissertation. "
New
Three
Style
" I believe the switch from 'lady' to 'woman' was part of the women's movement. 'Lady' was a euphemism for 'woman,' and that was one reason that we wanted to move away from it. "
Women
Believe
Woman
" I can't tell you how many times I heard from younger sisters that their older sisters were bossy and judgmental. "
Older
Heard
How
" If women talk in ways expected of them or project a feminine demeanor, it's seen as weak. But if they talk in ways associated with men or bosses, then they're seen as too aggressive. Whatever they do violates one or the other expectation: either you're not talking as you should as a woman or as boss. "
You
Woman
Talking
" If you talk to your friends the way your parents talk, they will think you are stiff and odd. "
Talk
Parents
Friends
" If you understand gender differences in what I call 'conversational style', you may not be able to prevent disagreements from arising, but you stand a better chance of preventing them from spiraling out of control. "
Gender
Stand
Style
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