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All Quotes by author - Mary Dillon
" Amazon has done something for all of retail, which is resetting the customer expectations about how quickly and easily you can get things. "
How
Customer
Done
" At the end of the day, especially in retail, you've got humans serving humans. And really, the more engaged and happier the associates are, the happier our guests are. It's not complicated. "
End
Serving
End Of The Day
" Guests who shop at Ulta know exactly what we're about. People who have not shopped at Ulta or have not shopped at Ulta for a long time have a fuzzy image. And that's what I'm all about sharpening and elevating. "
Long
Long Time
Know
" Having diversity around the board room, the executive table, and up and down our stores is really important. "
Up And Down
Diversity
Down
" I am very excited about the future for Ulta Beauty. "
About
Am
Beauty
" I didn't want Ulta to be thought of as the retailer for discounts. I wanted Ulta to be known as a beauty retailer. "
Beauty
Known
Thought
" If a company want to cast its net widely, they will absolutely find qualified women. I don't really think there are any real barriers to that. "
Real
Company
Women
" I learned from McDonald's that we can do great things from a marketing and advertising perspective, but if the experience at the restaurant isn't superior, it might not matter. "
Great
Experience
Perspective
" I'm the biggest fan of face-to-face communication. "
Communication
Face-To-Face
Fan
" Launching and seeding awareness of a new tagline is a major financial undertaking. You'd have to be very sure that you needed to do that. "
Sure
Awareness
Financial
" Most Americans actually need to have both people working, and it's a luxury and something to celebrate if you can make a choice like this. And this choice isn't for everyone. But it's nice to not have to worry about what time does daycare close. "
People
Time
Celebrate
" One thing I love about the beauty industry is that there are so many entrepreneurs, so much creativity, such a fun pipeline of products. "
Beauty
Creativity
Products
" Our awareness gap and the fuzziness about how people might understand Ulta today is a ripe opportunity for us as we think about going forward. I imagine this is like almost relaunching the brand of Ulta. "
Today
Opportunity
Brand
" Our guest likes the convenience of being able of drive up to the store and not necessarily walk through a mall to find Ulta. This kind of shopping has been trending for some period of time. "
Walk
Kind
Find
" Our guests, in fact, who buy online with Ulta Beauty and in our store is our best guest. But what she is buying online is quite incremental. She is not just replenishing like-items: she is buying new and exciting things all the time. "
Fact
Time
Beauty
" The best way to build the best workforce is to focus on the largest talent pool you have. "
Best
Focus
Pool
" There's no more important consumer product today than a cell phone. "
Phone
Cell Phone
Important
" Ulta is a great place for our vendor partners to experience growth. "
Our
Experience
Great
" Until Amazon creates a drone that can cut your hair, there's a physical and real reason to come to the store. "
Hair
Amazon
Your
" We are never complacent. My job is to make us look 10 years out and be prepared. "
Years
Never
Look
" We are really focused on the beauty enthusiast... but also, as you know, everybody has got a great phone in their pocket. Everybody is taking pictures. Who doesn't want to look good in a picture? I don't know anybody who doesn't. "
Beauty
Picture
Look
" We've continued to expand the overall footprint of Ulta Beauty both physically and digitally in so many ways. "
Beauty
Expand
Footprint
" Women in the U.S. are influenced by the same trends - popular culture, runway trends, etc. - and our hypothesis is that she's quite anxious to be able to buy products in her town that perhaps she hasn't been able to in the past. "
Culture
Women
Trends
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