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All Quotes with the tag - Customer

" Accenture Interactive is working with many of the world's leading brands to transform the customer experience. "

Pierre Nanterme

" A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney. "

Richard Branson

" All business success rests on something labeled a sale, which at least momentarily weds company and customer. "

" Almost every customer that I talk to is talking about how they're using APIs, and what a step function they are for their business. "

" Amazon has done something for all of retail, which is resetting the customer expectations about how quickly and easily you can get things. "

" Americans hate their cable companies - for bumbling installers, on-again-off-again transmissions, peculiar channel selections, and indifferent customer service. The only thing cable subscribers hate more than the cable company is not being able to get what it delivers: multichannel selection and good reception. "

Virginia Postrel

" Any seeming deception in a statement is costly, not only in the expense of the advertising but in the detrimental effect produced upon the customer, who believes she has been misled. "

" As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service. "

" As a general rule, if you have a product that doesn't get the job done that a customer is needing to get done, then often you have to offer it for zero. Because if you ask for money for it - because if it doesn't do the job well, they won't pay for it. "

Clayton M. Christensen

" A satisfied customer is the best business strategy of all. "

Michael LeBoeuf

" As far as the customer is concerned, the interface is the product. "

" A social contract is the way out of this dilemma for corporations that want to lead in the 21st century by showing consumers how seriously they take customer loyalty and goodwill. "

Simon Mainwaring

" As part of KPMG, Cynergy's people and processes can help clients leverage digital and mobile technologies to transform existing customer engagement and employee mobile enablement into seamless experiences for end users across multiple platforms and devices. "

" As regards this country, in which protection has always to some extent existed, it is the best customer that England ever had, and our demands upon her grow most steadily and regularly under protection. "

Henry Charles Carey

" As we continue to move to a lower-carbon future, we will also continue to work constructively with states to identify customer solutions that preserve the reliability and affordability that our communities expect. "

" At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return. "

" At a macro level, it's balancing the needs of consumers, advertisers and content owners. And if you talk to any one of those three customer sets in isolation, often times you won't delight the other two. So the hurdle we faced with Hulu Plus was, how can we thread this needle in a way that delights all three customer sets? "

" At Capital One 360, a customer forfeits the in-person experience to save money. If the app or website is down, a customer must send a deposit by mail. "

" At IMVU, the cost of customer acquisition through our five-dollar-a-day AdWords campaign was less than twenty-five cents. Our revenue from those same customers was more than a dollar. "

" At Warby Parker, we moved our focus to promotion only after we'd spent time creating our product, a user-friendly website, and an on-the-ball customer experience team. "

Neil Blumenthal

" At Warby Parker, we say that we're customer focused but medium agnostic. "

Neil Blumenthal

" Bargain... anything a customer thinks a store is losing money on. "

" Because the Spanish eat so crazily late - anybody who's been to Spain has had the experience of sitting down at 9:30 P.M. to find themselves the first customer in the restaurant - they tend to favour an early-evening drink and a nibble to keep them going. "

John Lanchester

" Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff. "

" Besides offering desirable products, the Free People brand continue to produce some of the most compelling imagery and customer engagement in the industry. "

" Bobby and I went through some old questionnaires about customer requirements for languages, then we compiled a new one and sent it out to a few dozen people we knew. "

" Broadband gives small businesses the opportunity to broaden their customer base and reduce their overheads through e-commerce platforms. "

" Businesses that make consumer privacy a point of competitive differentiation will enjoy greater customer loyalty. "

Pierre Nanterme

" By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well. "

Richard Branson

" CEOs must embrace the role of serving as the public face of the company to their customer community and the marketplace at large. "

Simon Mainwaring

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