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" A moment of disruption is where the conversation about disruption often begins, even though determining that moment is entirely hindsight. "

Steven Sinofsky

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" People love to play expectations games, and that is always bad for collaboration internal to a team, with your manager, or externally with customers. "

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" As much as we think of performance management as numeric and thus perfectly quantifiable, it is as much a product of context and social science as the products we design and develop. "

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" While my friends were busy listening to the Talking Heads, Police, and B-52s, I was busy teaching myself to program on the Atari. "

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" Innovation and disruption are the hallmarks of the technology world, and hardly a moment passes when we are not thinking, doing, or talking about these topics. "

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