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" An interface is humane if it is responsive to human needs and considerate of human frailties. "
" A computer shall not harm your work or, through inaction, allow your work to come to harm. "
" The system should treat all user input as sacred. "
" A computer shall not waste your time or require you to do more work than is strictly necessary. "
" Once the product's task is known, design the interface first; then implement to the interface design. "
" As far as the customer is concerned, the interface is the product. "
" Imagine if every Thursday your shoes exploded if you tied them the usual way. This happens to us all the time with computers, and nobody thinks of complaining. "
" Users do not care about what is inside the box, as long as the box does what they need done. "