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" As a mother, I work hard every day and I expect that work to be recognized and appreciated. Because I work for and with human beings, sometimes they're grateful and sometimes they aren't. "
Margaret Heffernan
Work Hard
Work
Grateful
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" I regularly take my entrepreneurship students out walking because I want to get them in the habit of noticing and thinking about what they notice. They have to leave their phones behind to learn the basic lesson: Be where you are. "
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" Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting. "
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