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" Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila. "

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" Obama is an intelligent man whose life and work experience sensitize him to class distinctions. "

" When the only people in mainstream discourse who care about the working class are Wall Street investors, it really is time to ask where our politics went wrong. "

" Electing Barack Obama president was a glorious Jackie Robinson moment for the United States of America. Obama didn't just win; he became the first Democrat since Jimmy Carter to win a popular-vote majority. "

" Republicans don't seem to mind taking inflation into account when the subject is tax rates. "

" Right now, as I'm typing this, some liberal somewhere is saying something unforgivable about Michelle Bachmann or Ann Coulter. I condemn you, whoever you are! But I'm not going to conduct a house-to-house search to find you. "

" Republican presidents talk about freedom. Democratic presidents talk about equality. "

" Under Obama, income growth has been confined almost entirely to those at the top of the income distribution, continuing a pattern that began under President George W. Bush. "

" To cut the federal budget without cutting entitlements is like giving up chocolate-chip cookies and then deciding it's OK to eat the ones that don't have any nuts. "

" Success is a wonderful thing, but it tends not to be the sort of experience that we learn from. We enjoy it; perhaps we even deserve it. But we don't acquire wisdom from it. "

" The Sudan bombing is a blot on the Clinton presidency, and a blot it ought to remain. "

" The war to rein in Wall Street excess is never over. "

" The white working class likes being pandered to even less than it likes being insulted. "

" The Reagan years really were a bonanza for the rich; you didn't imagine that. "

" It's no surprise that Mitt Romney bent himself into a pretzel to disavow the portions of Obamacare that derive from his own reform in Massachusetts. "

" What I've learned, and will try to remember from now on, is that defending your country's credibility is never sufficient reason to fight a war. "

" Expressing truth is hard work. "

" Universities are basically socialist institutions. "

" Everyone agrees that animals should not be exposed to unnecessary pain. But neither should scientists be hamstrung by the requirement to use anesthesia in every animal experiment that might cause pain. "

" Income inequality has gotten worse under President Barack Obama. "

" I'm all for lifting the payroll-tax cap, if only to make payroll taxes a little less regressive. "

" The House of Representatives eliminated the filibuster way back in the 19th century, and somehow it managed to survive. "

" The idea that the business world's needs get ignored in Washington is perpetuated by business so it can fulfill even more of its needs, real or imagined. "

" Politicians have such large egos that it usually takes them an inordinately long time to grasp when they've become a pathetic joke. "

" Being a teacher is back-breakingly difficult work. It is also extremely important work. "

" The doomsayers of the 1970s were wrong about how quickly the world would run out of oil, but not about the dangers that hydrocarbon consumption posed to the global environment, especially with respect to climate change. "

" The argument most commonly made in the filibuster's favor is crudely partisan: 'Our side may be in the majority now, but someday it will be in the minority, and when that happens we'll want to block the other side's extremist agenda.' "

" The thing to strive for is to get paid to talk about yourself. "

" You have to let the market reward effort and skill. But a system in which inequality of incomes constantly increases over time is worrisome. "

" Within the narrow confines of Permanent Washington - the journalists, lobbyists, and congressional lifers who are the city's avatars of centrism and continuity - Ford is considered the beau ideal of American leadership. "

" Moderates tend more than ideologues to be other-directed types who respond to external pressure. "