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" Every employee at Workday thinks about how they are going to help customers be successful. It is a simple formula, but a lot of companies go out, and they don't listen to their customers; they don't try to solve hard problems, making it tougher for themselves to create a great business. "

Aneel Bhusri

Problems

Help

Great

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" Oracle is not known for its high levels of customer satisfaction. "

" There's no question: the finance market is moving into the cloud. "

" When we started Workday, we were originally very focused on the core HR system. Then we added payroll, and then we got into performance management. "

" We spend a lot of time looking at the things we like: Amazon, Google, Facebook. "

Aneel Bhusri

Looking

Time

" I found a great mentor early on in my career, Dave Duffield - a legendary software innovator, great individual, and a wonderful leader and human being. "

" The goal isn't just to make transactions: it's to make better decisions in the way you run your business. If that's not at the top of every executive's priorities, then they shouldn't be an executive. "

" NetSuite was a really good company. "

" We work as a team, and that is a huge part of why we have been successful; we run fast as a team. "

" You can't replace luck and timing. With Workday, our timing was perfect. We started in 2005 right as cloud computing was beginning to take off. "

" When you get big, there's a tendency to get caught up in process and bureaucracy. "

Aneel Bhusri

Bureaucracy

You

" Happy employees build great products, and they take care of customers. "

" I liked business. I found it fascinating. "

" Candidly, when you go back to '07 or '08, it was hard to sell cloud. We started out by focusing on large enterprises on day one. Everybody thought cloud was for SMBs (small and mid-size businesses), but we made the leap that it was going to be for large enterprises, that they were going to replace their core systems. "

" We invest very heavily in the employees. We get the return, and the employee gets the return if they stay with us for a while. So, we focus on people that will commit to us for the long run. "

Aneel Bhusri

Run

Employees

" I'm hard-pressed to think of companies that don't need venture capital that are going after big opportunities. I think, in almost all cases, if they're going after big opportunities, they are going to need to raise quite a bit of money. "

" If you've got five or six cloud apps, do you want a different user ID and password for each one? No. "

" Small companies tend to go out of business. Large ones don't. "

Aneel Bhusri

Out

Business

" If I could get Office on a tablet, I'd throw my laptop away. "

" If you stay very focused on customers and customer success, people pay attention to that - and in turn, they also want that same type of success. "

" San Francisco is a wonderful city, but you do have housing issues. If tech companies don't do the right thing, they can dislocate a lot of what makes San Francisco special. At Workday, we want to be on the right side of that. "

" Every time you see a new paradigm emerge, it's always new vendors that lead it. I can't think of one case where an incumbent led a paradigm shift. "

" What I hope is, over time, users should not have to read a training manual. They should say, 'I totally get the Workday iPad app, because it runs the way my consumer apps run.' "

" The best way to avoid bureaucracy is to have small teams who are empowered to make decisions and get their work done. "

" All you can worry about as CEO is making sure your company continues to build great products, deliver the revenue, and keep your customers happy. "