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" I think government is serious business and important. "

Richard Cordray

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" We marked a milestone for consumer empowerment when we began to publish consumer complaint narratives which allow people to share in their own words their experiences in the consumer financial marketplace. "

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" We've very steadily and single-mindedly been building the bureau so that we can do the work that, quote, Congress required us to do and that the American people have every reason to expect, and deserve, that we will do. "

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" What I've learned over the years... judges are conscientious... not like lawyers, who give opinions. "

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" Too often, borrowers who need quick cash end up trapped in loans they can't afford. "

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" Our main concern is that demand for credit be fulfilled in ways that are actually beneficial to consumers and not harmful to them. "

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" My job is to take the law as it's given to me and enforce it and implement it faithfully. "

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" We pursued many actions against foreclosure rescue scammers who were reaching into the pockets of desperate people in an effort to steal what little remained as they sought to keep their homes. "

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" We're trying to improve the consumer financial marketplace one American at a time. "

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" Over the years, I think, more and more, I've come to recognize that my parents - not in a didactic or explicit way, but in a very powerful way by their example - gave me a sense that government could be a force for good. "

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" I'd be the first to say that cybersecurity is a difficult and challenging matter. "

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" Debt collection is a market with real, persistent, and disturbing problems. "

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" Sometimes you look at the critics and say, 'Nobody else was telling me that, but you were.' "

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" Mike DeWine has been a dismal failure as Ohio's top cop. "

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" It makes me mad to see people in government serving themselves at our expense. "

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" I don't want to, on behalf of the bureau, comment on Ohio law as opposed to Washington law as opposed to Colorado law. "

Richard Cordray

" I am pretty good at getting back people's money. "

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" I know from my own experience that lawsuits can be a very slow, wasteful, and needlessly acrimonious way to resolve a problem. "

Richard Cordray

" I'm not going to stand by and ignore things that I think are important to talk about. "

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" What I feel is that we need an independent consumer watchdog. You have regular people who have problems with big financial companies. How do they get relief? And you need somebody who's gonna stand on their side and level the playing field for them. "

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" Education Secretary Betsy DeVos owes Ohio $5.3 million for campaign finance violations, and Mike DeWine's office refuses to collect the fine. "

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" I actually thought that the marketplace was pretty imbalanced when the consumer bureau was first created and financial institutions did not have someone looking carefully over their shoulder to look after the interest of consumers. "

Richard Cordray

" Having practical proposals that improve people's economic lives is where it's all about in Ohio, and that's what we're focused on. "

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" I think that if you're going after large banks and large financial companies to try to make sure people are being treated fairly, you're going to make some enemies, and you're going to make people uncomfortable. "

Richard Cordray

" My job at the CFPB, as President Obama told me when he interviewed me, was to stand on the side of people in the financial marketplace and see that they were treated fairly. "

Richard Cordray