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" In Slack, you create channels to discuss different topics. For a small group of people, those channels are relatively easy to manage and navigate. "
Stewart Butterfield
Small
People
Group
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" The most productive employees, from my experience, are those who go home at 5:30 P.M. but are hyperfocused at work. People can only think really hard for six to eight hours a day. "
Stewart Butterfield
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" Sometimes you will get feedback that is contrary to your vision. You may be trying to drive in a particular direction that people don't necessarily understand at first. "
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" Hard numbers tell an important story; user stats and sales numbers will always be key metrics. But every day, your users are sharing a huge amount of qualitative data, too - and a lot of companies either don't know how or forget to act on it. "
Stewart Butterfield
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" I think email's going to be around for, like, another 10,000 years. It's a great way to cross organizational boundaries. "
Stewart Butterfield
Think
Great
Boundaries
" It's easy to hire too fast and have chaos and disorganization and insufficient management. "
Stewart Butterfield
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" One of the advantages of something like Slack is that I tap on the app icon, and it's just the people at my company and just the people I work with. There's a strong boundary there which aids in comprehension. It's one less molecule of glucose in my brain to manage it all. "
Stewart Butterfield
Company
Work
Strong
" About 80 percent of the photos on Flickr are public and searchable by everyone. In one sense, it's a place where people upload snapshots from the family reunion, wedding or the birth of a baby or something like that, but it's also a place where people go to show what the world looks like to them. "
Stewart Butterfield
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" I rarely in a working day go more than 10 minutes without looking at Slack. "
Stewart Butterfield
More
Without
Working
" Those moments of play that we do get in meta-life, like playing music, or golf, or word-play, or flirting - those are some of the best parts about being alive. "
Stewart Butterfield
Music
Play
Golf
" There are a lot of things that Slack gives you that email doesn't when you think about internal use. Switching to Slack from email for internal communication gives you a lot more transparency. "
Stewart Butterfield
You
Transparency
Think
" Silicon Valley is the engine for wealth creation. They've displaced energy, they've displaced financial services, and if we don't start including a broader array of people in that, the same group of people is going to rise to the top. "
Stewart Butterfield
Energy
People
Financial
" Inside a company, you can mandate that everyone use the same technology, which means you can go a little bit, I don't know, higher fidelity than the lowest common denominator technology. "
Stewart Butterfield
Everyone
Technology
You
" Email is the lowest common denominator. It's the way you get communications from one person to another. There isn't really an alternative. Sometimes people will have Facebook messenger turned on, but 99 percent of the time, if you're sending a message to a human you don't know well, you're using email. "
Stewart Butterfield
Know
You
Way
" People think I'm smart because Flickr was successful. I'm lucky. Maybe I'm smart, too. But, I'm lucky. "
Stewart Butterfield
Smart
Think
Successful
" I learned so much in the year after Flickr was acquired. People forget, but Flickr launched in February 2004. And a year later, the deal was done with Yahoo, and we closed it in March of 2005. It was really independent for a relatively short period of time. "
Stewart Butterfield
Forget
Year
People
" People tend to overestimate the short-term impact of technological change. In the short-term, it's not going to make that much of a difference. "
Stewart Butterfield
Impact
People
Much
" If your job requires that you spend a lot of time communicating with people across organizational boundaries, email is perfect. Email is the lowest common denominator, and it's going to cross organizational boundaries really well. "
Stewart Butterfield
Job
You
Going
" I had hippie parents, and I found it difficult to figure out how to rebel against them. "
Stewart Butterfield
Difficult
Out
Parents
" There was a lot of dialogue between the people who were developing Flickr and their users to get feedback on how they wanted Flickr to develop. That interaction made the initial community very strong, and then that seed was there for new people who joined to make the community experience strong for them, too. "
Stewart Butterfield
Community
People
Strong
" The experience of being able to search back over all your team's communications for, in our case, millions of messages, is super-valuable. But you don't know what that's like until you actually have it. "
Stewart Butterfield
Search
Experience
Know
" There's a lot of automation that can happen that isn't a replacement of humans but of mind-numbing behavior. "
Stewart Butterfield
Lot
Behavior
Automation
" I see all kinds of people work hard all over the world, and some of them are barely making it. I don't just mean subsistence farmers. I mean people in the developed world who work multiple jobs, and because the cost of health care and child care eats up almost all of the living they make. "
Stewart Butterfield
Work Hard
Child
Health
" If you work at a 10,000-person company, and you're using e-mail as the primary means of communication, then you probably have access to a couple hundredths of 1 percent of all the communications happening across the company. But if you use Slack, you might have access to 10 or 20 percent. "
Stewart Butterfield
Communication
Then
Work
" What motivates me is just to do a really, really good job at something. If I were a better musician, I probably would've ended up as one. "
Stewart Butterfield
Job
Me
Better
" I have a couple of things I do to clear my head when I need it. The first is exercise, the kind of exercise that makes me lie on the floor afterward gasping for breath and wonder if I'm actually going to be able to breathe enough to not die. The other one is playing music. "
Stewart Butterfield
Die
Lie
Exercise
" I was born in a little town called Lund in British Columbia. It's like a fishing village. My parents were hippies. They tried to live off the land, so I grew up in a log cabin, and we didn't get running water until I was 4. The next year, we got electricity. Then we moved to the city, Victoria, British Columbia, so I could go to school. "
Stewart Butterfield
Parents
School
Live
" You can take a team of absolute all-stars in terms of their native abilities, but if they are not working together, they are much less effective than a team where there is less native ability but a higher degree of teamwork and cohesion. "
Stewart Butterfield
Team
Working Together
You
" All the people on the Flickr team are committed to what we're doing, which is to be the eyes of the world. "
Stewart Butterfield
Which
Team
Doing
" I think we are reluctant to move people out of an organization when there is not a good fit. It is typically not because someone is stupid or lazy or incompetent; it is a lot more subtle than that. "
Stewart Butterfield
Think
Good
Lazy
" We'd never make Slack an email client, but it's good to support sending emails into it. There's quite a bit of formatting you can do. When I get an email from the outside world that I want to share with team, I cut and paste it into Slack. But really, I should be able to import that email as an object. "
Stewart Butterfield
Good
Want
World