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" Listen with the intent to understand, not the intent to reply. "

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" In the last analysis, what we are communicates far more eloquently than anything we say or do. "

" There are three constants in life... change, choice and principles. "

" The true identity theft is not financial. It's not in cyberspace. It's spiritual. It's been taken. "

" Remember, we are not human beings having a spiritual experience. We are spiritual beings having a human experience. "

" Listen with your eyes for feelings. "

" The key is taking responsibility and initiative, deciding what your life is about and prioritizing your life around the most important things. "

" If we keep doing what we're doing, we're going to keep getting what we're getting. "

" Stop setting goals. Goals are pure fantasy unless you have a specific plan to achieve them. "

" If you have a family mission statement that clarifies what your purpose is, then you use that as the criterion by which you make the decisions. "

" We are not animals. We are not a product of what has happened to us in our past. We have the power of choice. "

" In this knowledge-worker age, it's now increasingly tied to doing well in school so you can get into better grad schools so you can get better jobs - so the pressure to do well is really high. "

" When the external factors over which one has no control in a way start to become negative, it starts to affect our creative juices. "

" You can't talk your way out of problems you behave yourself into. "

" Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships. "

" Light is the greatest disinfectant in nature and also in organizations. "

" The key is not to prioritize what's on your schedule, but to schedule your priorities. "

" It's amazing how confused and distracted and misdirected so many people are. "

" The bottom line is, when people are crystal clear about the most important priorities of the organization and team they work with and prioritized their work around those top priorities, not only are they many times more productive, they discover they have the time they need to have a whole life. "

" Find your voice and inspire others to find theirs. "

" People and organizations don't grow much without delegation and completed staff work because they are confined to the capacities of the boss and reflect both personal strengths and weaknesses. "

" The solutions to our problems are and always will be based upon universal, timeless, self-evident principles common to every enduring, prospering society throughout history. "

" Want balance in your life? Then sure, get your own act together, but don't forget four powerful disciplines of execution in your team and organization. "

" Just as we develop our physical muscles through overcoming opposition - such as lifting weights - we develop our character muscles by overcoming challenges and adversity. "

" Strength lies in differences, not in similarities. "

" Family home evening is more for the purpose of teaching values and gospel principles, displaying talents and enjoying different kinds of family fun and activities. "

" A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships. "

" Accountability breeds response-ability. "

" The more people rationalize cheating, the more it becomes a culture of dishonesty. And that can become a vicious, downward cycle. Because suddenly, if everyone else is cheating, you feel a need to cheat, too. "

" Our character is basically a composite of our habits. Because they are consistent, often unconcious patterns, they constantly, daily, express our character. "

" The deepest desire of the human spirit is to be acknowledged. "