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" Over the years, the way our customers shop our stores and websites has changed and will continue to change with the increasing popularity and convenience of smart phones and tablets. "

Karen Katz

Way

Change

Over

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" Our customers do not differentiate between channels, and now, neither will we. "

" Sneakers have become a significant category for us and a very tangible reminder that what our customers want and wear is changing. "

Karen Katz

Want

Sneakers

" I never had lofty dreams of doing important things. "

" I am the ultimate Jewish mother. "

" Back when I was 15 or 16, in Dallas there was a department store called Sanger-Harris. One holiday season, I got a job as a gift wrapper there. The others were all experts who did that job every year, and I was by far the youngest person, who was totally inexperienced. In those days, department stores around Christmastime were a total frenzy. "

" Two of our biggest stores are in Dallas NorthPark and Houston Galleria, where the economy and our customers' business interests are heavily dependent on the oil and gas industry. "

" When my son was little, we mothers always did the Halloween parties, and I would wear my orange-and-black Chanel. It comes in handy on October 31. I'm the chicest pumpkin around. "

" I have admired Kevin Plank and Under Armour from afar. He has assembled an impressive team. "

Karen Katz

Team

Admired

" I've never looked at my career as something that I was striving to get to one position or another. For me, it was one step at a time. "

Karen Katz

Time

Step

" The demographics and the psychographics show that there should be, over the longer term, a continued growth in the numbers of customers who will be shopping for luxury goods, both domestically - as well, international tourists come to the United States. "

" Diane von Furstenberg is an extraordinary woman. She's modern. She's a mother, a grandmother, a leader. "

" There is no question that international tourism is on the rise - we see it at Bergdorf Goodman; we see it in Miami. "

" What's changed in New York, and what made us really change our thinking about New York, is that the different neighborhoods are becoming more important as shopping destinations than they used to be. "

" We want you always to feel confident shopping at Neiman Marcus, and your trust in us is our absolute priority. "

" We recognized that for our future, and for the way the customer was now shopping, we had to have one point of view. All roads lead back to the customer. "

" We have a very robust online business, but convincing luxury houses to join us on the website has involved a lot of groveling. "

Karen Katz

Business

Involved

" The promotional environment is part of the world we live in. "

" We built a business on relationships, and that's what matters to us. "

" People ask me, 'What keeps you up at night?' It's delivering a personal experience to every Neiman Marcus customer. It's the hardest thing we do. "

Karen Katz

You

Night

" I look fashionable every day. And the pendulum swings between more, or less, edgy when I'm with bankers. "

" I certainly don't dumb down the way I dress. "

" Customers are extremely savvy. They don't want to pay more. "

Karen Katz

Pay

Want

" Bergdorf Goodman is positioned at the very top of the luxury pyramid, and I think that as we go through this next phase of renovation, we're going to elevate it even further. "

Karen Katz

Think

Top

" We are committed to investing in new technology so we can remain a leader in the online luxury business. "

" I am honored to join the Under Armour Board, and look forward to seeing how a founder and CEO operates a dynamic and fast-growing company known for innovation and its competitive edge. "

" Our customers' business interests are heavily dependent on the oil and gas industry. "

" Chanel is a very important vendor for Neiman Marcus. My favorite thing is the way they finish off the hems on dresses and jackets. "

" We believe that we can deliver better shareholder value by remaining an independent retailer. "

" Competing at full price is the way we like to do business, but we cannot ignore the promotional environment. "

" Every day, I pinch myself. It has been an incredible journey. "