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" Our customers' business interests are heavily dependent on the oil and gas industry. "
Karen Katz
Industry
Business
Customers
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" We built a business on relationships, and that's what matters to us. "
Karen Katz
Business
Matters
Relationships
" Customers are extremely savvy. They don't want to pay more. "
Karen Katz
Pay
More
Want
" People ask me, 'What keeps you up at night?' It's delivering a personal experience to every Neiman Marcus customer. It's the hardest thing we do. "
Karen Katz
You
Night
Up
" Today, fashion shows are now blogged and broadcast all over the world via social media. By the time the merchandise ships many months later, the newness and excitement has worn off, and in many cases, the customer has moved on. "
Karen Katz
Time
Media
Social Media
" I am honored to join the Under Armour Board, and look forward to seeing how a founder and CEO operates a dynamic and fast-growing company known for innovation and its competitive edge. "
Karen Katz
Innovation
Edge
Forward
" Our customers do not differentiate between channels, and now, neither will we. "
Karen Katz
Channels
Customers
Now
" We are committed to investing in new technology so we can remain a leader in the online luxury business. "
Karen Katz
Business
Leader
Luxury
" We want you always to feel confident shopping at Neiman Marcus, and your trust in us is our absolute priority. "
Karen Katz
Confident
Shopping
Trust
" We recognized that for our future, and for the way the customer was now shopping, we had to have one point of view. All roads lead back to the customer. "
Karen Katz
Shopping
Future
View
" I never had lofty dreams of doing important things. "
Karen Katz
Doing
Never
Things
" Every day, I pinch myself. It has been an incredible journey. "
Karen Katz
Journey
Day
Been
" While looking ahead, we know challenges remain, but we are encouraged by the strategies we have in place to improve our operational efficiencies and performance. "
Karen Katz
Challenges
Looking
Place
" What's changed in New York, and what made us really change our thinking about New York, is that the different neighborhoods are becoming more important as shopping destinations than they used to be. "
Karen Katz
New York
Thinking
Shopping
" Partnering with Rent the Runway's innovative model, combined with their affinity amongst millennials, provides an exciting opportunity for us. Together, we're helping the next generation of luxury consumers discover and fall in love with designer fashion. "
Karen Katz
Opportunity
Together
Rent
" There is no question that international tourism is on the rise - we see it at Bergdorf Goodman; we see it in Miami. "
Karen Katz
See
Miami
Tourism
" I look fashionable every day. And the pendulum swings between more, or less, edgy when I'm with bankers. "
Karen Katz
Edgy
Day
Every Day
" For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer. "
Karen Katz
Eyes
Customer
Accomplish
" Competing at full price is the way we like to do business, but we cannot ignore the promotional environment. "
Karen Katz
Environment
Price
Ignore
" The promotional environment is part of the world we live in. "
Karen Katz
Environment
Live
Part
" I've never looked at my career as something that I was striving to get to one position or another. For me, it was one step at a time. "
Karen Katz
Time
Me
Step
" Diane von Furstenberg is an extraordinary woman. She's modern. She's a mother, a grandmother, a leader. "
Karen Katz
Woman
Grandmother
Leader
" We are now focused on the brand, not the channel. "
Karen Katz
Now
Brand
Channel
" I have admired Kevin Plank and Under Armour from afar. He has assembled an impressive team. "
Karen Katz
Team
Admired
He
" Sneakers have become a significant category for us and a very tangible reminder that what our customers want and wear is changing. "
Karen Katz
Want
Us
Sneakers
" Chanel is a very important vendor for Neiman Marcus. My favorite thing is the way they finish off the hems on dresses and jackets. "
Karen Katz
Way
Off
Important
" The demographics and the psychographics show that there should be, over the longer term, a continued growth in the numbers of customers who will be shopping for luxury goods, both domestically - as well, international tourists come to the United States. "
Karen Katz
Growth
Shopping
Numbers
" I certainly don't dumb down the way I dress. "
Karen Katz
Certainly
Down
Way
" Bergdorf Goodman is positioned at the very top of the luxury pyramid, and I think that as we go through this next phase of renovation, we're going to elevate it even further. "
Karen Katz
Think
Top
Go
" Over the years, the way our customers shop our stores and websites has changed and will continue to change with the increasing popularity and convenience of smart phones and tablets. "
Karen Katz
Way
Change
Over
" We have a very robust online business, but convincing luxury houses to join us on the website has involved a lot of groveling. "
Karen Katz
Us
Business
Involved