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" People think, 'Jack, you do too much.' "
Jack Ma
Jack
You
Too Much
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" The difference between Amazon and us is Amazon is more like an empire - everything they control themselves, buy and sell. "
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" I am going to enjoy some other things apart from business. "
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" I want to change history, do something important in my life, and influence individuals like we have with millions of small businesses on Alibaba. Then they love and respect you because you made their life important. "
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" In the beginning I just wanted to survive. For the first three years, we made zero revenue. I remember many times when I was trying to pay up, the restaurant owner would say, 'Your bill was paid.' And there would be a note saying, 'Mr. Ma, I'm your customer on the Alibaba platform. I made a lot of money, and I know you don't, so I paid the bill.' "
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" Year 2008 wiped out $19.2 trillion in US income... What if the money was spent on the Midwest of the United States? "
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" Helping doing business easier, we choose the name Alibaba because it is a global company. It is founded in China, but it was created for the world. "
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" Nobody wanted to believe Jack Ma. "
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Wanted
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" Alibaba spends money on improving the products and services, not on kickbacks. That's a good thing. It's called a value system, and because of that, we get more and more small- to medium-sized companies to support us in China. "
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" I like to play cards. I'm not very good, because I don't want to calculate, I just play by instinct. But I've learned a lot of business philosophy by playing poker. "
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Cards
Play
Philosophy
" Every time there's an election, people start to criticize China. "
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People
Election
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" Help young people. Help small guys. Because small guys will be big. Young people will have the seeds you bury in their minds, and when they grow up, they will change the world. "
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Small
Change
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" The world needs new leadership, but the new leadership is about working together. "
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Leadership
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" The lessons I learned from the dark days at Alibaba are that you've got to make your team have value, innovation, and vision. Also, if you don't give up, you still have a chance. And, when you are small, you have to be very focused and rely on your brain, not your strength. "
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Team
Innovation
Strength
" What a publication can do is to help people get a clearer picture without jumping to any rash conclusion. I'm very happy that the 'Post' can take the responsibility to report on China in a broader and deeper way. I believe the 'Post' must be fair to our readers. We should let our readers see China from more angles and perspectives. "
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Responsibility
Happy
People
" Consumption is still going up on Alibaba. This is because when the economy goes down people look online to Alibaba to buy cheaper things. "
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Going
Up
People
" I tell the government, if people have no jobs, you are in trouble. Government will be in trouble. My job is to help more people have jobs. "
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Job
Help
Government
" Alibaba is an ecosystem that helps small business to grow. "
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Small Business
Small
Grow
" It's impossible for China to keep 10 to 15% growth annually. The economy needed to slow down, and we have to learn to slow down. "
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Down
Growth
Impossible
" I think Yahoo is a great company, with great assets. "
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Assets
Think
Great
" If you want to invest in us, we believe customer number one, employee number two, shareholder number three. If they don't want to buy that, that's fine. If they regret, they can sell us. "
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Three
You
Customer
" I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes. "
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Guy
Technology
People
" Trust the young people; trust this generation's innovation. They're making things, changing innovation every day. And all the consumers are the same: they want new things, they want cheap things, they want good things, they want unique things. If we can create these kind of things for consumers, they will come. "
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Trust
Day
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" I don't think I'm a workaholic. Every weekend, I invite my colleagues and friends to my home to play cards. And people, my neighbors, are always surprised because I live on the second floor apartment, and there are usually 40 pairs of shoes in front of my gate, and people play cards inside and play chess. We have a lot of fun. "
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Home
Fun
Shoes
" Trade is a communication of cultures and values. "
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Values
Trade
Cultures
" When we first started our internet company, 'China Pages', in 1995, and we were just making home pages for a lot of Chinese companies. We went to the big owners, the big companies, and they didn't want to do it. We go to state-owned companies, and they didn't want to do it. Only the small and medium companies really want to do it. "
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Company
Go
Want
" I want people to learn what democracy means. "
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People
Learn
Democracy
" When we started the e-commerce, nobody believed that China would have e-commerce because people believed in 'guang-shi,' face-to-face, and all kinds of network in traditional ways. There's no trust system in China. "
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Trust
China
Nobody
" The competition between me and Bill Gates, probably: Who can spend money more effectively that can do better philanthropy. "
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Me
Money
More
" My job is to help more people have jobs. "
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People
Job
More
" I call Alibaba '1,001 mistakes.' We expanded too fast, and then in the dot-com bubble, we had to have layoffs. By 2002, we had only enough cash to survive for 18 months. We had a lot of free members using our site, and we didn't know how we'd make money. So we developed a product for China exporters to meet U.S. buyers online. This model saved us. "
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Know
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