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" The airline business is the biggest team sport in the world. When you're all consumed with fighting among yourselves, your opponents can run over you every day. "

Gordon Bethune

Day

Team

Fighting

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" I learned that you can be successful if you get people to help you become successful. "

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" You're only as good as your dumbest competitor. "

" Most businesses fail because they want the right things but measure the wrong things, and they get the wrong results. "

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" You don't lie to your own doctor. You don't lie to your own attorney, and you don't lie to your employees. "

" Watches are the only jewelry men can wear, unless you're Mr. T. "

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" I was a mechanic in the Navy. And mechanics in the Navy are like mechanics in airlines. You may have more stripes than I do, but you don't know how to fix the airplane. "

" The guy in the airplane goes with you. So he has self-interest to do the good things, too, and I don't know of any pilots that don't have a self-interest in staying alive. "

" It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what do you have to have? The same metrics of success that your customer does. "

" Every pilot thinks they're the best pilot in the world. I think I'm the best pilot. "

" I just want to be able to get on an airplane and enjoy myself in Disneyland, not sit there worrying about all these assassins. "

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" When you actually take the time to go over to somebody's office and personally thank them - whether their office is in a cockpit of an airplane, or in a break room - that's an actual manifestation of interest in them. You need to take the time to show the people around you who work for you that you're interested in them. "

" It really helps to know what success is before you get there, and if you know, then you can head right for it. For some people, it's the most money. For some, it's the most power. For some, it's the most girlfriends. Everybody's got a measure. For me, I guess it's having the respect and admiration of your peers. "