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" We developed our product called Dashboard, which was a software tool that was designed to be a virtual campaign office to help volunteers communicate and collaborate through emails and interacting online. It was our attempt to take an offline field office and merge it online. "

Harper Reed

Software

Office

Product

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" My career choice has largely been what I wanted to do. I always knew that technology would be one of the threads. "

" This idea of, there's a locked door; how do you open it? You don't necessarily care what's behind it; you're just more excited about opening the lock... It's not about finding the treasure; it's more about defeating the puzzle. "

" I really think we have a future ahead of us where chat is obviously a big part of it, but I don't think the context of having that little assistant in your pocket is necessarily the only place where it will be. "

" The team that I had built was all white dudes with the same perspective on things that was at times comfortable and easy, but we weren't as innovative as our competitors. "

" In the U.S., it's all about turnout, which means you have to appeal to every single Democrat to get them to vote. "

" Not every time you open Messenger do you want an Uber, but when you do want an Uber, it appears. That is the goal. "

" Ten Internets ago, when PayPal was started, it was all these tools that no one had built yet to bring commerce to the Internet. My first startup used PayPal. "

" Mobile usage is going up; mobile conversion is not. "

Harper Reed

Going

Mobile

" You can tell charlatans when they say 'big' in front of everything. "

" When I look for new books, I often struggle to find things that challenge and entertain me. This has caused me to spend a number of cycles thinking about where I can get the serendipitous book discovery experience that we had in physical book stores. "

" The digital team who were running Twitter, they weren't just going to put out a tweet for fun. They're going to try and figure out how do we measure the impact. Then they'd tweet it, and if it worked, great. "

" I usually hire people who have very exemplary work experience. Where they went to school, or what degree they have, really has no play into the hiring decision. "

" I spent a lot of time hacking, doing all this stuff, building websites, building communities, working all the time, and then a lot of time drinking, partying, and hanging out. And I had to choose when to do which. "

" The opportunity to step away from everything and take a break is something that shouldn't be squandered. "

" People are building apps that are doing super-crazy things, and there's a lot of talk about modeling and microtargeting. Facebook can predict when people are going to break up, and Target is able to predict if a woman is pregnant before she knows just based on the type of lotion she bought. "

" I'm not a very patient person in general. "

" I read a lot of books. I read because it inspires me and shows me paths that I could never imagine. Sometimes those paths are horrible and sad, and sometimes they are hopeful and amazing. Not always are they paths to the future, and sometimes the paths are actually about the past but make sense when applied to the future. Books are amazing. "

" Books have literally powered most of my life. Whether as a stress relief when doing hard things or as vacation fodder, they are a constant and important part of my life. "

" One of the things that I used to make sure I'd do was to always make sure I'd have dinner at home because I needed that disconnect from work. Even when it was crazy, I'd go home at, like, 10 o'clock and have dinner. That way, I had time where I could decompress a little bit and then go back in. "

" When you go from building T-shirts to software for a presidential campaign used by a cast of millions, it's pretty easy to think, 'OK, we can build something pretty big.' "

" The first thing is - and this is very important - I support the unmonitored use of the Internet for everyone. It doesn't matter what country you're in or what you do for a living - everyone should have the right to an unmonitored Internet. "

" Startupfest is a very positive conference. I think a lot of it has to do with how different culturally it is from other startup or tech conferences. "

" There is the egoism of technologists. We do it because we can create. I can handle all of the parameters going into the machine, and I know what is going to come out of it. "

" Photo management software is terrible. Mylio is pretty good - but disrupts the 'natural' flow of things: i.e. Apple Photos. "

" My parents are very supportive: they helped redirect my technology attitude and my punkness into positive things. "

" When you walk into a field office, you have many opportunities. We'll hand you a call sheet. You can make calls. You can knock on doors, and they'll have these stacks there for you. They'll say: 'Harper, you've knocked on 50 doors. That's great. Here's how you compare to the rest of them.' But it's all very offline. "

" Google Photos is great. I enjoy using it to curate my photo collection online. The integration on iOS to Apple Photos is a bit too much voodoo for me. "

" If there's one thing about Chicago, we take care of our own. "

" All of this conversation about chat and assistance lays the groundwork for what I would look at as the future of commerce. "

" My biggest worry is that no one seems to notice that we are not going to stop the technical progress that is going to continue to displace people through automation. "