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" What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it. "

Edna St. Vincent Millay
Customer
Find
Understand
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" We are all ruled in what we do by impulses; and these impulses are so organized that our actions in general serve for our self preservation and that of the race. "
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" The longest absence is less perilous to love than the terrible trials of incessant proximity. "
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