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" You know, I think when people are in important positions in big organizations, they often get tied up with the minutia of managing money, managing things. They often forget that people deserve to be led. "

Chesley Sullenberger

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" It's amazing what you can learn to get used to. "

" I think it's become an economic necessity for people to be able to learn and grow throughout their lives, because most people can't get through their entire career with one skill set. We have to keep reinventing ourselves. "

" In the bad old days, captains were not good leaders. They didn't build teams; they were arrogant and autocratic. "

" There's simply no substitute for experience in terms of aviation safety. "

" Medical professionals are as skilled and as dedicated as any, but they operate within a fragmented system that has not progressed as far as we have in aviation. "

" My mother was a first-grade teacher, so I credit her with this lifelong intellectual curiosity I have, and love of reading and learning. "

" If you take one of the first flights out in the morning, typically the airplane and the crew have arrived the night before. When you're not waiting on an inbound flight, there are fewer delays. "

" I had never been so challenged in an airplane that I doubted the outcome. "

" It's an important job to be the public face of something that gives people hope, and I take that seriously. "

" One of the things I teach my children is that I have always invested in myself, and I have never stopped learning, never stopped growing. "

" I took my first flying lesson in 1967, when I was 16. By October 1968, I had 70 hours in the air and got my pilot's license. "

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" The economic tsunami has hit all airline employees. With the 2001 terror attacks, airline bankruptcies, pension terminations, loss of pay, changes in work rules - we're all working harder and longer than we used to. "

" My wife Lorrie actually looked in the dictionary to see what the definition was of heroism because it had been used so much. She found at least one definition is someone who chooses to put themselves at risk to save another. "

" People really are our most important resource, and people who don't realize that and choose not to live that way, choose not to lead that way, are paying a price for that in many of our companies, many of our organizations. "

" My message going forward is that I want to remind everyone in the aviation industry - especially those who manage aviation companies and those who regulate aviation - that we owe it to our passengers to keep learning how to do it better. "

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" I went from living my life anonymously for 58 years to being a public figure known globally in a matter of minutes. "