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" Amazon makes mistakes, including launching a smartphone in 2014 that was a flop and to which I gave a poor review. "

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" Apple very deliberately - and this was very much Steve Jobs' point of view - Apple has concentrated its cloud efforts on being invisible. So in other words, stuff just would sync and appear. You change your contacts on one of your devices, and it would appear on all your devices changed. "

" Open-minded tech tinkerers may still prefer traditional PCs for work because they allow much more customization than, say, an iPad. "

" I try not to make snap judgments. I never, ever make conclusions about products I've never tried. "

" I simply believe that people who respect their customers and have faith in their own technology products should welcome competition and that consumer choice should be a paramount value in retailing. "

" What could a smartphone do for me that would make people go out and buy another one? "

" I think Steve Jobs is a historic figure. He's not only a historic figure in business, but really in America. "

" Classic cable TV may have hit its peak, but it's still a huge force, and the streaming apps of many cable networks still require you to authenticate that you're a paying cable customer every time you want to use a new such TV app. "

" Though the S8, like all premium Samsung phones, runs Android with the basic Google suite of apps, Samsung keeps trying to duplicate Android functions with its own software. It wants to be a software platform like its rival Apple, but it uses someone else's operating system and core apps. Awkward. "

" Whether you are a consumer, a hardware maker, a software developer or a provider of cool new services, it's hard to make a move in the American cellphone world without the permission of the companies that own the pipes. "

" The Secretary of the State at the time was James Baker, who had also been Secretary of Treasury and White House Chief of Staff: very powerful guy. And I went to see him in his very ornate office at the State Department to say I wasn't going to cover him anymore. It was just a courtesy call. "

" It's called the Samsung Chromebook Plus, and it runs on an ARM processor, the same type of processor that powers the vast majority of smartphones and tablets. It was designed in close cooperation with Google. "

" Apple is all-in on Apple hardware and still wants you to be all-in, too. "

" Though many people mistakenly credit IBM with the first PC in 1981, the Apple II came out four years earlier, in 1977. "

" In 1998, it was possible to make a big-screen romantic comedy about email. Yep, email - the same medium we often think of now as boring and even annoying. "

" I have on my wall right now a front page of the 'Journal' from January 1991, when I co-wrote a front-page story about Iraq firing missiles at Israel. By October, I was writing about tech products. "

" There's always a mismatch between small entrepreneurial outfits and large companies, which often don't have the same outlook. "

" People always worry that buying tech products today carries a risk of obsolescence. Most of the time, that fear is overblown. "

" I've been a regular customer at CVS Pharmacy, the country's second-largest drugstore chain, for 20 years. I've spent a small fortune there over that span, visiting several times a week to pick up everything from milk to toothpaste to prescriptions. "

" Man, he could sell. As he liked to say, he lived at the intersection of technology and liberal arts. But there was a more personal side of Steve Jobs, of course, and I was fortunate enough to see a bit of it because I spent hours in conversation with him over the 14 years he ran Apple. "

" Who have I picked fights with over the years? Bill Gates. Google. Mark Zuckerberg. Even - despite everything that's written about my relationship with Steve Jobs - we had yelling matches. "

" There's no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers. "

" There are lots of reasons email persists, even as faster and simpler forms of communication proliferate and your personal communications likely have mostly migrated elsewhere. But one big one is that new types of media channels rarely totally kill off old ones, even though everyone predicts they will. "

" In general, while Trump has been a master of Twitter, he has shown an aversion to, and ignorance of, technology itself. "

" I've been on the Web from the beginning of the Web. The good part about writing about technology is that you never run out of ideas, because it's changing so fast. The bad part is that it's changing so fast that there's a million new products and ideas every day and every week. "

" Companies often visit my office, or invite me to theirs, to brief me on new products, Web sites, or software before they are released - usually a few weeks or days ahead of time. I don't review most of these products. "

" People think of Apple as a maker of excellent premium hardware. In fact, many reviewers regard Apple devices as the best you can buy. "

" Many tech company execs who visit to pitch products take time to peruse the shelves and exclaim upon various devices they owned in younger days. "

" There's a blizzard of metrics that social sites and messaging sites put out there. "

" I actually looked at an Apple ad from 1978. It was a print ad. That shows you how ancient it was. And it said, 'Thousands of people have discovered the Apple computer.' Thousands of people. "

" Every few years, the feds and the courts change direction or fail to answer important questions. And every day, the Internet becomes more of a platform for lousy ads, for increasing the power of a few rich companies, and for intrusive tracking. It's too important to leave unprotected. "