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" Being a leader requires being confident enough in your own decisions and those of your team to own them when they fail. The very best leaders take the blame but share the credit. "
Travis Bradberry
Team
Best
Blame
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" Liars hate silence, so they often try to fill it up by talking more than they need to. They provide far more information than was needed or asked for. "
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" You can be a leader in your workplace, your neighborhood, or your family, all without having a title. "
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" When it comes to getting promoted, you want to present yourself in a way that feeds into the biases that bosses have about what makes someone promotable. You're already doing the hard work, so why not frame your effort in such a way that it increases your chances of obtaining the position you want? "
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" Offbeat questions are nearly impossible to prepare for, and they don't achieve the interviewer's objective - to test out-of-the-box thinking and the ability to perform under pressure. That's the bad news. The good news is that companies are moving away from them. "
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" Likable leaders truly believe that everyone, regardless of rank or ability, is worth their time and attention. They make everyone feel valuable because they believe that everyone is valuable. "
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" Personality traits form at an early age and are fixed by early adulthood. Many important things about you change over the course of your lifetime, but your personality isn't one of them. "
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" As important as it is to learn how to deal with different kinds of people, truly toxic people will never be worth your time and energy - and they take a lot of each. Toxic people create unnecessary complexity, strife, and, worst of all, stress. "
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" Our brains are wired such that it's difficult to take action until we feel at least some level of this emotional state. In fact, performance peaks under the heightened activation that comes with moderate levels of stress. As long as the stress isn't prolonged, it's harmless. "
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Feel
Long
Performance
" Exercising first thing in the morning ensures that you'll have the time for it, and it improves your self-control and energy levels all day long. "
Travis Bradberry
Morning
Long
Energy
" Emotional self-control is the result of hard work, not an inherent skill. "
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Skill
Hard
Hard Work
" People like to know you're listening, and something as simple as a clarification question shows not only that you are listening but that you also care about what they're saying. You'll be surprised how much respect and appreciation you gain just by asking good questions. "
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Appreciation
Good
" The ability to manage your emotions and remain calm under pressure has a direct link to your performance. "
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Emotions
Calm
" Confidence is a crucial building block in a successful career, and embracing it fully will take you places you never thought possible. With proper guidance and hard work, anyone can become more confident. Once you pass a certain point, you'll feel it from the inside. "
Travis Bradberry
Thought
Work
Hard Work
" When you're working hard and doing all you can to achieve your goals, anything that can give you an edge is powerful and will streamline your path to success. "
Travis Bradberry
Powerful
You
Success
" Technology-fueled change is happening so fast that even a six-month-old process could be outdated. Saying this is the way it's always been done not only makes you sound lazy and resistant to change, but it could make your boss wonder why you haven't tried to improve things on your own. "
Travis Bradberry
You
Done
Change
" When you ask someone a question and they're slow to respond, don't feel pressure to move the conversation forward. Remaining silent plays to your advantage. Moments of silence make people feel as though they should speak, especially when the ball is in their court. This is a great tool to use in negotiations and other difficult conversations. "
Travis Bradberry
People
Silence
Speak
" When influential people speak, conversations spread like ripples in a pond. And those ripples are multidirectional; influencers inspire everyone around them to explore new ideas and think differently about their work. "
Travis Bradberry
New
Work
Inspire
" Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don't leave jobs; they leave managers. "
Travis Bradberry
Blame
Problems
Sun
" There is no upside to making a disparaging remark about a colleague. If your remark is accurate, everybody already knows it, so there's no need to point it out. If your remark is inaccurate, you're the one who ends up looking like a jerk. "
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Need
Up
You
" People are salaried for the work they do, not the specific hours they sit at their desks. When you ding salaried employees for showing up five minutes late even though they routinely stay late and put in time on the weekend, you send the message that policies take precedence over performance. "
Travis Bradberry
Weekend
Work
People
" With a fixed mindset, you believe you are who you are and you cannot change. This creates problems when you're challenged because anything that appears to be more than you can handle is bound to make you feel hopeless and overwhelmed. "
Travis Bradberry
Mindset
You
Change
" If you struggle with putting things into perspective, just ask yourself two simple questions: What's the worst thing that could happen as a result of this? Will this matter in five years? Your answers should put a stop to cataclysmic thinking. "
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Perspective
Simple
Struggle
" Teaching emotional intelligence skills to people with life-threatening illnesses has been shown to reduce the rate of recurrence, shrink recovery times, and lower death rates. "
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Intelligence
Skills
People
" There is a time in the life of every predicament where it is ripe for resolution. Emotions provide the cue to act when a problem is big enough to see, yet still small enough to solve. By understanding your emotions, you can move adeptly through your current challenges and prevent future ones. "
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Challenges
Life
Small
" When companies create ridiculous and demoralizing rules to halt the outlandish behavior of a few individuals, it's a management problem. There's no sense in alienating your entire workforce because you don't know how to manage performance. It makes a bad situation that much worse. "
Travis Bradberry
Management
Know
Problem
" It's often said that you're the product of the five people you spend the most time with. If you allow even one of those five people to be toxic, you'll soon find out how capable he or she is of holding you back. "
Travis Bradberry
Find
You
Time
" It's difficult to find a genuine weakness that makes you appear competent. For instance, telling your interviewer that your weakness is working so hard that you have trouble prioritizing your family life is a little too cliche and comes across as disingenuous. "
Travis Bradberry
You
Weakness
Family
" The best way to find a balance between doing your best and showing that you're ready for more is by developing other people. As tempting as it is to hoard knowledge, don't. Instead, make certain that there are others who know how to do important aspects of your job. "
Travis Bradberry
People
Job
Knowledge
" I don't know anyone who couldn't use a little boost in their energy and self-control. "
Travis Bradberry
Little
Self-Control
Energy
" Influential people are never satisfied with the status quo. They're the ones who constantly ask, 'What if?' and 'Why not?' They're not afraid to challenge conventional wisdom, and they don't disrupt things for the sake of being disruptive; they do it to make things better. "
Travis Bradberry
Better
Wisdom
People