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" Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don't leave jobs; they leave managers. "

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" Working hard is a great way to impact the world, to learn, to grow, to feel accomplished, and sometimes even to find happiness, but it becomes a problem when you do so at the expense of the people closest to you. "

Travis Bradberry

Happiness

World

Problem

" People lie in everyday conversation to appear more likeable and competent. While men and women lie equally as often, they tend to lie for different reasons. "

" We lack social awareness because we're so focused on what we're going to say next - and how what other people are saying affects us - that we completely lose sight of other people. This is a problem because people are complicated. You can't hope to understand someone until you focus all of your attention in his or her direction. "

" People often cover their mouths when lying. A hand on the mouth or even a touch of the lips shows you that they are lying because this unconscious body language represents a closing off of communication. "

" Successful people often exude confidence - it's obvious that they believe in themselves and what they're doing. It isn't their success that makes them confident, however. The confidence was there first. "

" When influential people speak, conversations spread like ripples in a pond. And those ripples are multidirectional; influencers inspire everyone around them to explore new ideas and think differently about their work. "

" Influential people have a profound impact on everyone they encounter. Yet, they achieve this only because they exert so much influence inside, on themselves. "

" Companies need to have rules - that's a given - but they don't have to be shortsighted and lazy attempts at creating order. "

" Emotional self-control is the result of hard work, not an inherent skill. "

" Likable leaders truly believe that everyone, regardless of rank or ability, is worth their time and attention. They make everyone feel valuable because they believe that everyone is valuable. "

" Chewing gum actually lowers your cortisol levels, the hormone responsible for stress. But chewing gum doesn't just reduce stress, it also makes you more alert and improves your performance in memory-oriented tasks. It does so by increasing the blood flow to your brain and alerting your senses. "

" Kindness is weak when you use it in a self-serving manner. Self-serving kindness is thin - people can see right through it when a kind leader has an agenda. "

" Leadership and management are not synonymous. "

" I don't know anyone who couldn't use a little boost in their energy and self-control. "

" People are salaried for the work they do, not the specific hours they sit at their desks. When you ding salaried employees for showing up five minutes late even though they routinely stay late and put in time on the weekend, you send the message that policies take precedence over performance. "

" Confident people tend to challenge themselves and compete, even when their efforts yield small victories. Small victories build new androgen receptors in the areas of the brain responsible for reward and motivation. "

" Technology-fueled change is happening so fast that even a six-month-old process could be outdated. Saying this is the way it's always been done not only makes you sound lazy and resistant to change, but it could make your boss wonder why you haven't tried to improve things on your own. "

" Regardless of the magnitude of the decision, our brains make it hard for us to keep the perspective we need to make good choices. "

" There is no upside to making a disparaging remark about a colleague. If your remark is accurate, everybody already knows it, so there's no need to point it out. If your remark is inaccurate, you're the one who ends up looking like a jerk. "

Travis Bradberry

Need

You

" 'What if?' statements throw fuel on the fire of stress and worry. Things can go in a million different directions, and the more time you spend worrying about the possibilities, the less time you'll spend focusing on taking action that will calm you down and keep your stress under control. "

" With a fixed mindset, you believe you are who you are and you cannot change. This creates problems when you're challenged because anything that appears to be more than you can handle is bound to make you feel hopeless and overwhelmed. "

" Even in a crowded room, likable leaders make people feel like they're having a one-on-one conversation, as if they're the only person in the room that matters. And, for that moment, they are. Likable leaders communicate on a very personal, emotional level. "

" When it comes to getting promoted, you want to present yourself in a way that feeds into the biases that bosses have about what makes someone promotable. You're already doing the hard work, so why not frame your effort in such a way that it increases your chances of obtaining the position you want? "

" It's difficult to know when to set boundaries around your health at work because the decline is so gradual. Allowing stress to build up, losing sleep, and sitting all day without exercising all add up. "

" Effective listening is something that can absolutely be learned and mastered. Even if you find attentive listening difficult and, in certain situations, boring or unpleasant, that doesn't mean you can't do it. You just have to know what to work on. "

" Negative emotions will challenge your grit every step of the way. While it's impossible not to feel your emotions, it's completely under your power to manage them effectively and to keep yourself in a position of control. When you let your emotions overtake your ability to think clearly, it's easy to lose your resolve. "

" No one always or never does anything. People don't see themselves as one-dimensional, so you shouldn't attempt to define them as such. "

" True confidence is firmly planted in reality. To grow your confidence, it's important to do an honest and accurate self-assessment of your abilities. If there are weaknesses in your skill set, make plans for strengthening these skills and find ways to minimize their negative impact. "

" Leadership is a mindset in action. So don't wait for the title. Leadership isn't something that anyone can give you - you have to earn it and claim it for yourself. "

" Too many talk about a company's leadership, referring to the senior most executives in the organization. They are just that: senior executives. Leadership doesn't automatically happen when you reach a certain pay grade. Hopefully you find it there, but there are no guarantees. "