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" Belonging has always been a fundamental driver of humankind. "
Brian Chesky
Driver
Always
Been
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" When you start a company, it's more an art than a science because it's totally unknown. Instead of solving high-profile problems, try to solve something that's deeply personal to you. Ideally, if you're an ordinary person and you've just solved your problem, you might have solved the problem for millions of people. "
Brian Chesky
People
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" Build something 100 people love, not something 1 million people kind of like. "
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" I think the key that makes Airbnb is the fact that we're a community, not just a series of commodities. "
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" In June 2010, I moved out of my apartment and I have been mostly homeless ever since, off and on. I just live in Airbnb apartments and I check in every week in different homes in San Francisco. "
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" Culture is a thousand things, a thousand times. It's living the core values when you hire; when you write an email; when you are working on a project; when you are walking in the hall. "
Brian Chesky
Living
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" Think of the imagination as a giant stone from which we carve out new ideas. As we chip away, our new ideas become more polished and refined. But if you start by editing your imagination, you start with a tiny stone. "
Brian Chesky
Think
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" The culture is what creates the foundation for all future innovation. If you break the culture, you break the machine that creates your products. "
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Foundation
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" Never assume you can't do something. Push yourself to redefine the boundaries. "
Brian Chesky
Push
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" In summer of 2008, I meet a guy named Michael Seibel. And Michael Seibel says, 'There are these people called angels, and they'll give you money.' The first thing I thought is, 'I can't believe this guy believes in angels.' That's how naive I was. "
Brian Chesky
You
Thought
People
" If you want to create a great product, just focus on one person. Make that one person have the most amazing experience ever. "
Brian Chesky
Focus
You
Amazing
" Travel is a new experience that can transport you out of your everyday routine to create memories with the ones you love. "
Brian Chesky
Travel
You
Experience
" The office is the laboratory and meeting your users is like going into the field. You can't just stay in the lab. And it's not just asking users what they want, it's about seeing what they're doing. "
Brian Chesky
You
Seeing
Meeting
" People don't use Airbnb overtly to trust people more. They use it because they want to get a better sense of the culture and to save money. A by-product was that they live in someone else's shoes. "
Brian Chesky
Culture
Trust
Want
" Culture is simply a shared way of doing something with passion. "
Brian Chesky
Doing
Something
Way
" As children, we have vivid imaginations. We stay up late waiting for Santa Claus, dream of becoming president, and have ideas that defy physics. Then something happens. As we grow older, we start editing our imagination. "
Brian Chesky
Waiting
Imagination
Ideas
" When you are in someone's home, in their bed, you see the world from their eyes. You understand 'the other' is not so other. "
Brian Chesky
Home
Bed
You
" I think the next big thing in music, and it's kind of because I come from the tech industry, is actually, I think it's the platform... Spotify is incredibly interesting. I think the platform is becoming the star. "
Brian Chesky
Think
Interesting
Kind
" Airbnb is different from most brands. We're a community of individuals, and yet there's a consistency holding us together through the values we share. We have a common belief in belonging, but everyone's expression of it will naturally always be a little different. "
Brian Chesky
Consistency
Community
Together
" Customers are willing to try new things, and if you can survive, you will have fewer competitors. It's like entering the eye of the storm. As long as you are strong enough to survive, you can end up in still water by yourself. "
Brian Chesky
Water
Strong
Eye
" Whatever the press is talking about, they want to keep talking about it. So instead of asking yourself, 'How can I get them to start talking about me?', figure out a way to get yourself involved in what they're already talking about. "
Brian Chesky
Start
Me
Talking
" Repetition doesn't create memories. New experiences do. "
Brian Chesky
Create
Repetition
New
" Our culture is the foundation for our company. "
Brian Chesky
Culture
Foundation
Our
" The stuff that matters in life is no longer stuff. It's other people. It's relationships. It's experience. "
Brian Chesky
Life
People
Experience
" Our shared vision of belonging is the thread that weaves through every touchpoint on Airbnb. "
Brian Chesky
Thread
Belonging
Through