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" Culture is a thousand things, a thousand times. It's living the core values when you hire; when you write an email; when you are working on a project; when you are walking in the hall. "

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" People don't use Airbnb overtly to trust people more. They use it because they want to get a better sense of the culture and to save money. A by-product was that they live in someone else's shoes. "

" I think I've always been pretty shameless about seeking out people much smarter and much more experienced than me from the very beginning. "

" In June 2010, I moved out of my apartment and I have been mostly homeless ever since, off and on. I just live in Airbnb apartments and I check in every week in different homes in San Francisco. "

" Our shared vision of belonging is the thread that weaves through every touchpoint on Airbnb. "

" In summer of 2008, I meet a guy named Michael Seibel. And Michael Seibel says, 'There are these people called angels, and they'll give you money.' The first thing I thought is, 'I can't believe this guy believes in angels.' That's how naive I was. "

" When you start a company, it's more an art than a science because it's totally unknown. Instead of solving high-profile problems, try to solve something that's deeply personal to you. Ideally, if you're an ordinary person and you've just solved your problem, you might have solved the problem for millions of people. "

" The stuff that matters in life is no longer stuff. It's other people. It's relationships. It's experience. "

" Travel is a new experience that can transport you out of your everyday routine to create memories with the ones you love. "

" Customers are willing to try new things, and if you can survive, you will have fewer competitors. It's like entering the eye of the storm. As long as you are strong enough to survive, you can end up in still water by yourself. "

" Belonging has always been a fundamental driver of humankind. "

" As children, we have vivid imaginations. We stay up late waiting for Santa Claus, dream of becoming president, and have ideas that defy physics. Then something happens. As we grow older, we start editing our imagination. "

" Airbnb is different from most brands. We're a community of individuals, and yet there's a consistency holding us together through the values we share. We have a common belief in belonging, but everyone's expression of it will naturally always be a little different. "

" When you are in someone's home, in their bed, you see the world from their eyes. You understand 'the other' is not so other. "

" Repetition doesn't create memories. New experiences do. "

" Never assume you can't do something. Push yourself to redefine the boundaries. "

" Build something 100 people love, not something 1 million people kind of like. "

" If you want to create a great product, just focus on one person. Make that one person have the most amazing experience ever. "

" Think of the imagination as a giant stone from which we carve out new ideas. As we chip away, our new ideas become more polished and refined. But if you start by editing your imagination, you start with a tiny stone. "

" Culture is simply a shared way of doing something with passion. "

" I think the key that makes Airbnb is the fact that we're a community, not just a series of commodities. "

" Our culture is the foundation for our company. "

" The office is the laboratory and meeting your users is like going into the field. You can't just stay in the lab. And it's not just asking users what they want, it's about seeing what they're doing. "

" The culture is what creates the foundation for all future innovation. If you break the culture, you break the machine that creates your products. "