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" Citizens identify with something larger than themselves - if one's country is attacked, it can feel like a personal attack in a way that a fellow bank customer's account theft does not feel like a personal invasion. "

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" The Internet works thanks to loose but trusted connections among its many constituent parts, with easy entry and exit for new Internet service providers or new forms of expanding access. "

Jonathan Zittrain

Connections

Service

Internet

" Digital books and music are often different from their physical counterparts in that consumers buy licences to a work, revocable under an ongoing contract, rather than their own copies. "

" With the rise of software patents, engineers coding new stuff - whether within a large software company or as kids writing smartphone apps - are exposed to a claim that somewhere a prior patent is being infringed. "

" How an individual's reputation is protected online is too important and subtle a policy matter to be legislated by a high court, which is institutionally mismatched to the evolving intricacies of the online world. "

" The problem is, we're moving to software-as-service, which can be yanked or transformed at any moment. The ability of your PC to run independent code is an important safety valve. "

" Thanks in part to the Patriot Act, the federal government has been able to demand some details of your online activities from service providers - and not to tell you about it. "

" Owned technologies are easy to grasp because they're so prevalent. They're technologies that are developed and shaped by a defined group, usually someone selling it. "

" The ability to make new work from old work - especially if that new work is different enough that it doesn't dent the market for the old work - is something that benefits all creators, since so few can claim not to have a giant or 10 supporting them underneath. "

" We need better options for securing the Internet. Instead of looking primarily for top-down government intervention, we can enlist the operators and users themselves. "

" The openness on which Apple had built its original empire had been completely reversed - but the spirit was still there among users. Hackers vied to 'jailbreak' the iPhone, running new apps on it despite Apple's desire to keep it closed. "

" I don't know how much thought is behind it, but it seems to me highly effective the way that Facebook will let somebody tag a photo with a friend's name, then others who are a friend of that friend can perhaps immediately see the photo, and the friend, in the meantime, has a chance to wander back and un-tag it. "

Jonathan Zittrain

Name

Know

" Enterprising law-enforcement officers with a warrant can flick a distant switch and turn a standard mobile phone into a roving mic or eavesdrop on occupants of cars equipped with travel assistance systems. "

" The crucial legacy of the personal computer is that anyone can write code for it and give or sell that code to you - and the vendors of the PC and its operating system have no more to say about it than your phone company does about which answering machine you decide to buy. "

Jonathan Zittrain

Say

You

" Facebook draws from the public and public-interest sphere, a simultaneously bold and modest step towards acknowledging that our new networked technologies deeply affect our lives in ways not always captured or best shaped by the typical template of consumer and seller. "

" A free Net may depend on some wisely developed and implemented locks and a community ethos that secures the keys to those locks among groups with shared norms and a sense of public purpose rather than in the hands of one gatekeeper. "

" When I worry about privacy, I worry about peer-to-peer invasion of privacy. About the fact that anytime anything of any note happens, there are three arms holding cell phones with cameras in them or video records capturing the event ready to go on the nightly news, if necessary. "

" Search engines generally treat personal names as search terms like any others: Data is data. "

Jonathan Zittrain

Treat

Data

" One repressive state after another has had to face the dilemma of wanting abundant Internet for economic advancement, while ruing the ways in which its citizens can become empowered to express themselves fearlessly. "

" I think social networking is absolutely here to stay. Now, whether or not the label will Facebook forever, depends in part, I think, on whether Facebook wants to try to be less proprietary, be more central to the operation of defining and stewarding identity online. "

" Digital books and other texts are increasingly coming under the control of distributors and other gatekeepers rather than readers and libraries. "

" People may be due the benefits of a democratic electoral process. But in the United States, content curators appropriately have a First Amendment right to present their content as they see fit. "

" If you entrust your data to others, they can let you down or outright betray you. "

" Being closed to outsiders made the iPhone reliable and predictable. "

" Content zips around the Internet thanks to code - programming code. And code is subject to intellectual property laws. "

" The Internet's distinct configuration may have made cyberattacks easy to launch, but it has also kindled the flame of freedom. "

" Purchasing and downloading a book on to your e-reader won't necessarily protect it from disappearing. "

" The increasing legal pressure against archives has created anxieties among researchers, librarians, and journalists. They cite the need to protect sources who wish to make a record for posterity; procuring documents and interviews from those sources will be difficult if the fruits are only one subpoena away from disclosure. "

" Through historical accident, we've ended up with a global network that pretty much allows anybody to communicate with anyone else at any time. "

" Facebook allows outsiders to add functionality to the site but reserves the right to change that policy at any time, to charge a fee for applications, or to de-emphasize or eliminate apps that court controversy or that they simply don't like. "

" All sorts of factors contribute to what Facebook or Twitter present in a feed, or what Google or Bing show us in search results. Our expectation is that those intermediaries will provide open conduits to others' content and that the variables in their processes just help yield the information we find most relevant. "