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" How Americans restore trust may be an existential question for their country, then, but it's ultimately a practical one: What U.S. society needs to answer it in the coming years aren't lamentations but practical measures, especially among the emerging generations that will define America's future. "

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" Trust is an amazing commodity. The Afghan people often talk to me about having to develop trust in America, because they believe that we deserted them in 1990 and 1991. "

Stanley A. McChrystal

Trust

Amazing

Believe

" If you sit down with British officers or British senior NCOs, they understand the sweep of history. They know the history of British forces not just in Afghanistan but the history of British successful counter-insurgencies - Northern Ireland, Malaysia. "

Stanley A. McChrystal

You

Successful

Down

" In an organization that is unwilling to change, find the opportunity to talk and interact with people - figure out why they don't want to change. It could be habits. It could be people's personal equities and reputations are defined by the role they're in or the process they've mastered. "

Stanley A. McChrystal

Opportunity

Change

Process

" There's this intense media spotlight; there's a need to be transparent, and, 'Oh, by the way, I'm also trying to fight a war at the same time.' It's a challenge, but it goes with the job. "

Stanley A. McChrystal

Challenge

Job

Media

" Christmases with Polish and Romanian troops, including religious ceremonies in crude bunkers and huts, were deeply spiritual experiences. "

Stanley A. McChrystal

Spiritual

Experiences

Crude

" If we want to be members of the world community, we need to think that way. "

Stanley A. McChrystal

Think

World

Community

" I'm not good at eating small meals. Some people can sit down and be very disciplined. When I sit down at a meal, I sort of eat everything I can reach. I know medical people say that's exactly the wrong formula, but I've made it this far. "

Stanley A. McChrystal

Small

Say

People

" We are alarmed that a known or suspected terrorist can go to a federally licensed firearms dealer where background checks are conducted, pass that background check, legally purchase a firearm, and walk out the door. "

Stanley A. McChrystal

Door

Out

Walk

" Change is painful, and people are always reticent to accept a lot of pain. "

Stanley A. McChrystal

Pain

Change

Always

" One of the great things about America is we should not judge until we know the facts. "

Stanley A. McChrystal

Great

Facts

America

" When I arrived in the summer of 2009 to command the war in Afghanistan, I entered an effort that was failing. Many Afghans, some ISAF coalition members, and much of the American public had lost confidence in both the trajectory of the war and our ability to correct it. "

Stanley A. McChrystal

American

Effort

Lost

" In June 2010, after more than 38 years in uniform, in the midst of commanding a 46-nation coalition in a complex war in Afghanistan, my world changed suddenly - and profoundly. An article in 'Rolling Stone' magazine depicting me, and people I admired, in a manner that felt as unfamiliar as it was unfair, ignited a firestorm. "

Stanley A. McChrystal

Uniform

War

World

" I'm a believer in the Afghan people, so I support an increase in forces there. "

Stanley A. McChrystal

Believer

Support

People

" I knew from history that war comes with frightening regularity, often fought over the same ground and similar causes as previous conflicts. "

Stanley A. McChrystal

Ground

Same

Over

" Strength is leading when you just don't want to lead. "

Stanley A. McChrystal

Leading

Lead

Just

" Mike Hall was my old friend and, more important, the finest soldier I'd ever known. After over 30 years of service and then 18 months at a good civilian job, a phone call had brought the retired command sergeant major back on active duty to become the senior enlisted adviser of all international forces in Afghanistan. "

Stanley A. McChrystal

Phone

Back

Friend

" The eight years of war since 9/11 had meant several Christmases away from home for most of these men. For soldiers at war, there's comforting continuity in the traditions and inevitability of Christmas. "

Stanley A. McChrystal

War

Christmas

Home

" There is only one Army in which you serve. When that identity is gone, it is gone forever. "

Stanley A. McChrystal

Only

You

Forever

" You're going to find out who your friends are. Anything that happens in your life is one of those challenges. It may not be at the level of celebrity, but everybody's going to travel that road. "

Stanley A. McChrystal

Challenges

Travel

Road

" I resolved to try to steer clear of politics. That wasn't easy. "

Stanley A. McChrystal

Try

Politics

Easy

" America needs a restart. It has long devoted its energies to solving its many big problems - unequal opportunity, crumbling infrastructure, lagging education, inadequate training in a changing economy, and threats to peace around the world. "

Stanley A. McChrystal

Training

Peace

Opportunity

" Tensions and violence in cities across America are reminders of how quickly communities can erupt with an absence of social trust. "

Stanley A. McChrystal

Violence

Trust

How

" What I'm trying to do is teach people how to actually get individuals in organizations to do the kinds of things to make a difference. It starts with not just studying the mechanics but really understanding how people operate. "

Stanley A. McChrystal

Make A Difference

Understanding

People

" My very identity as a soldier came to an abrupt end. I'd been soldiering as long as I'd been shaving. Suddenly I'd been told I could no longer soldier, and it felt as though no one really cared if I ever shaved again. "

Stanley A. McChrystal

Shaving

Soldier

Long

" Over my career, I'd watched senior leader visits have unintended negative consequences. Typically, schedules were unrealistically overloaded and were modified during the visit to cancel parts of the plan. "

Stanley A. McChrystal

Plan

Leader

Consequences

" If every soldier is authorized to make one mistake, then we lose the war. "

Stanley A. McChrystal

Then

Lose

Make

" Military leaders, many of whom were students of counterinsurgency, recognized the dangers of an incremental escalation and the historical lesson that 'trailing' an insurgency typically condemned counterinsurgents to failure. "

Stanley A. McChrystal

Military

Lesson

Failure

" Industrial technologies that allowed for increased mechanization in 19th-century armed forces also spurred Frederick Winslow Taylor to develop his 'Scientific Management' doctrine in Philadelphia steel mills. "

Stanley A. McChrystal

Forces

Steel

Philadelphia

" I was raised with traditional stories of leadership: Robert E. Lee, John Buford at Gettysburg. And I also was raised with personal examples of leadership. This was my father in Vietnam. And I was raised to believe that soldiers were strong and wise and brave and faithful; they didn't lie, cheat, steal, or abandon their comrades. "

Stanley A. McChrystal

Lie

Brave

Father

" Leadership contains certain elements of good management, but it requires that you inspire, that you build durable trust. For an organization to be not just good but to win, leadership means evoking participation larger than the job description, commitment deeper than any job contract's wording. "

Stanley A. McChrystal

Good

Commitment

Job