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" I admit that the direct model has done a lot for Dell. That's the only thing the company has ever really accomplished. "

Eckhard Pfeiffer

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" We are reinventing ourselves as a company. Compaq is taking ownership of its customer relationships and accountability of our customer's needs. "

Eckhard Pfeiffer

" I think the PC will continue to be around for a long, long time to come. We see a new range of products evolving around the PC, but it's not going away. "

Eckhard Pfeiffer

" Retire? I will never retire. "

Eckhard Pfeiffer

" We've seen the power of the PC, and we've seen that it's unstoppable. "

Eckhard Pfeiffer

" I turned Compaq from a small company with troubles into a computer powerhouse. We can do the same at Intershop. "

Eckhard Pfeiffer

" Sometimes it's more difficult to achieve a 10% cost reduction than it is to tell people they have to achieve 50%. Small incremental steps block your view of doing something fundamentally different. "

Eckhard Pfeiffer

" I like the challenge of growing small companies into big global companies. "

Eckhard Pfeiffer

" The goal, as Compaq has stated all along in its history, is to support an open industry standard. "

Eckhard Pfeiffer

" No one has ever been able to stop the process and evolution of technology, not even I.B.M. That is going to continue. Those who grab it and move ahead with it will determine the future in this industry. "

Eckhard Pfeiffer

" I am a very thorough person. "

Eckhard Pfeiffer

" Today is either the beginning of the end, or the end of the beginning. Today we are making history. "

Eckhard Pfeiffer