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" I think I just have a different style. "

John L. Flannery

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" We have invested in many of our customers in the health care business by lending or leasing money for equipment purchases or investing in some customers to help them grow business. "

John L. Flannery

" When a customer is really not happy, it's a very unpleasant experience. "

John L. Flannery

" The teams and how we perform and how we deal with customers, how we invest in the things we do right now - that's what writes the story for GE. "

John L. Flannery

" There will be no cost drag from digital by 2020. "

John L. Flannery

" I am very bullish and I have been bullish on India for a very long time, and I see our own business growing very substantially. "

John L. Flannery

" I have a long history of looking at things from an investor's perspective by training and background. "

John L. Flannery

" In all our businesses, we are out to build local capability in four basic aspects - product line, manufacturing and supply chain, the service team, and the financing and investment capability. "

John L. Flannery

" First and foremost, localization is a customer strategy, it's not a cost arbitrage or whatever. "

John L. Flannery

" We are a company built for fair and open trade. "

John L. Flannery

" We are growing both in the U.S. and in India, and all our business plans are made accordingly. So we are expanding both in U.S. and in India. "

John L. Flannery

" Energy is our largest business in India but still has huge room to grow in new areas like renewables and distributed energy - as well as traditional gas and steam turbines and services. "

John L. Flannery

" I think, to many people in the company, I am somewhat of an outsider. "

John L. Flannery

" We've reinvented ourselves many, many, many times. "

John L. Flannery

" We are really trying to move from being just a technology provider to being a partner with our customers. "

John L. Flannery

" It's quite clear we've got strong franchises at the core of this company. "

John L. Flannery

" No one likes to look at their stock price go down and say, 'I feel good about that.' It goes without saying. "

John L. Flannery

" I have a strong command of what's going on in the company. "

John L. Flannery

" If you look across a 30-year career in the company, I've executed in a wide arrange of environments. In financial services all around the world, in industrial businesses, and in the acquisition and strategy work. "

John L. Flannery

" As I looked across the company, there are three things that keep coming up that we need to work on: culture, our operating rigor, and capital allocation. "

John L. Flannery

" In the U.S., a lot of small manufacturers are pretty good. I don't see any reason why India won't make the same progress in manufacturing as it did in services. "

John L. Flannery

" We always wanted to be a big infra player in India - in sectors such as energy, healthcare, education, locomotives, etc. "

John L. Flannery

" Artificial intelligence, machine learning... cell therapy, immunotherapy. There's just a constant stream of investment ideas we could pursue better in that fashion. "

John L. Flannery

" I think any time you increase focus, increase speed, all those are going to help any business. "

John L. Flannery

" Understanding the customer, feeling what they are feeling, seeing what competitors are doing, you end up having a richer sense of the marketplace. "

John L. Flannery

" We are fortunate to attract an energy executive as strong as Banmali Agrawala. "

John L. Flannery

" I see a big, promising future for India's manufacturing and supply chain part of our company. "

John L. Flannery

" Our global structuring activities and restructuring activities really don't impact India. "

John L. Flannery

" GE is 130 years old because it keeps changing and evolving. "

John L. Flannery

" The core businesses are transforming in very futuristic ways. You know, our aviation business, very interesting things are going on, and unmanned vehicles, drone technology, and things like that. "

John L. Flannery

" Mergers and acquisitions, we are always looking for that. "

John L. Flannery