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" Keeping customers is about the experience, and the employees control the culture and temperature of the business. Never forget that. "

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" If you have one good idea, people will lend you twenty. "

Marie von Ebner-Eschenbach

" Business is difficult. But it could be approached two ways: Seriously, or with the same way you're doing your job, with entertainment aspect, with pleasure, with fun. "

" Effort only fully releases its reward after a person refuses to quit. "

" It's something that I love about this business and that scares me about this business, but in a good way. You just never know what's going to happen. And things change constantly. But there's always opportunities for new work, so you just have to enjoy the job that you're on while you're on it because it doesn't last forever. "

" One of the challenges in networking is everybody thinks it's making cold calls to strangers. Actually, it's the people who already have strong trust relationships with you, who know you're dedicated, smart, a team player, who can help you. "

" The average small-business owner uses 18 apps to run their business every day, and if those applications don't allow data to flow seamlessly and they don't integrate, it's going to become a point of friction. It's going to prevent the small business from being successful. "

" Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it's profitable. "

" Sooner or later, those who win are those who think they can. "

" Markets change, tastes change, so the companies and the individuals who choose to compete in those markets must change. "

" I am certainly not one of those who need to be prodded. In fact, if anything, I am the prod. "

Winston Churchill

" Movies like 'Chef' are not really box-office monsters in the summertime and don't really fit into Hollywood's business model any longer. Even if 'Chef' is successful, it will be successful in the context of what it is. There's a limited upside to a film that's so small, but there's also limited exposure for the people who backed me. "

" If you cannot work with love but only with distaste, it is better that you should leave your work. "

" Test fast, fail fast, adjust fast. "

" The pent-up demand for the good life in China is extraordinary. "

" What we actually learn, from any given set of circumstances, determines whether we become increasingly powerless or more powerful. "

" Much like my father instilled in us many of the values and traditions that my brothers and sisters and I still carry forward, P.C. Richard and Son is a family run business - now with four generations having worked toward providing customers with honesty, integrity and reliability. We are proud to be associated with such a beautiful family business. "

" Ask five economists and you'll get five different answers - six if one went to Harvard. "

" Very few entrepreneurs start their business on the back of market research. Instead, they have tremendous zeitgeist, honed by paying attention to where they are. "

Margaret Heffernan

" Growing up in eastern Turkey, I was not really involved with the family business - sheep and cow farming, yogurt and cheese making. But I think I learned from my father the unspoken business language or instincts that go back thousands of years. "

" Your own business growth and success depends on many things, and along that growing path, you are going to have to concede certain responsibilities and activities - whether for your accounting, your production, or day-to-day management. "

Michael E. Gerber

" Bob Smith from Brooklyn is a guy who sometimes gets hung with problems and fears. Wolfman Jack is a happy-go-lucky guy who knows how to party. The challenge of my life has been letting more and more of Bob Smith go, becoming the Wolfman on an almost full-time basis, while still taking care of business. "

" I suppose it's possible that a writer would have feeling for his characters, but I can't see how, because writing is such a meticulous, intricate, technical business. I wish I could say that I love my characters and that frequently they take over the book and run away with the plot and so on. But they don't exist. "

" Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all. "

" Money is a way of expressing no compromise. "

" If Satan wasn't around, churches would go out of business. "

" Boeing, LockMart, and hundreds of other companies, large and small, work in the space business, and they also create new techniques and technology; but they'd be nowhere if NASA and the Department of Defense hadn't shown the way by funding the first big rockets and satellites. "

" It is easy enough to be friendly to one's friends. But to befriend the one who regards himself as your enemy is the quintessence of true religion. The other is mere business. "

" I served in all commissioned ranks from a second Lieutenant to a Major General. And during that time, I spent most of my time being a high-class muscle man for Big Business, for Wall Street, and for the bankers. In short, I was a racketeer for capitalism. "

" No man has a right to expect to succeed in life unless he understands his business, and nobody can understand his business thoroughly unless he learns it by personal application and experience. "

" Our business is infested with idiots who try to impress by using pretentious jargon. "