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All Quotes by author - Tom Peters
" All business success rests on something labeled a sale, which at least momentarily weds company and customer. "
Customer
Business
Company
" All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented. "
Fact
Our
Project
" Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. "
Improvement
Design
Business
" Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. "
Entrepreneur
Person
Success
" A passive approach to professional growth will leave you by the wayside. "
Growth
Leave
You
" As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you. "
Powerful
Want
You
" As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca. "
Leader
Business
First
" Business book writing for me is when some set of ideas gets stuck in my mind, I write a book about it. I haven't got a theory and I haven't got a framework. "
Me
Mind
Writing
" Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas. "
Small
Passion
People
" Celebrate what you want to see more of. "
Celebrate
You
Want
" Communication is everyone's panacea for everything. "
Everyone
Everything
Communication
" Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules. "
Wisdom
Politics
Community
" Design is so critical it should be on the agenda of every meeting in every single department. "
Meeting
Single
Should
" Everyone has a chance to learn, improve, and build up their skills. "
Learn
Everyone
Skills
" Excellent firms don't believe in excellence - only in constant improvement and constant change. "
Change
Believe
Improvement
" For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce. "
Web
Change
Driving
" Give a lot, expect a lot, and if you don't get it, prune. "
Expect
You
Prune
" Good managers have a bias for action. "
Bias
Managers
Action
" I don't read many business books. I read good fiction. Business is about people, so my favorite business books are anything by Dickens. "
Anything
Books
Business
" I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand. "
Me
Advice
Giving
" I endorse a lot of people - sometimes people say I endorse too many books. And my response has always been the same: If I can get one case study that can give me one good idea that I can implement for $25, or for these days one-third of that on Kindle, I've gotten a very good deal. "
I Can
Sometimes
Say
" If a window of opportunity appears, don't pull down the shade. "
Leadership
Down
Window
" If your company has a clean-desk policy, the company is nuts and you're nuts to stay there. "
Your
Company
Nuts
" If you really want to kill morale, have layoffs every two months for the next two years. "
Morale
Next
Two
" If you're not confused, you're not paying attention. "
Confused
You
Paying
" I had no idea what I was doing when I wrote 'Search.' There was no carefully designed work plan. There was no theory that I was out to prove. "
Prove
Search
Theory
" I know it sounds crazy, but you've got to let what you're going to do find you, rather than you pursuing it. "
You
Find
Going
" 'In Search of Excellence' - even the title - is a reminder that business isn't dry, dreary, boring, or by the numbers. Life at work can be cool - and work that's cool isn't confined to Tiger Woods, Yo-Yo Ma, or Tom Hanks. It's available to all of us and any of us. "
Excellence
Life
Work
" 'In Search of Excellence' was an afterthought, the runt of the McKinsey consulting litter, a hip-pocket project that was never supposed to amount to much. "
Excellence
Much
Never
" I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop. "
Coffee
Passion
People
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