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" Sooner or later, those who win are those who think they can. "
" The one thing I have learned as a CEO is that leadership at various levels is vastly different. When I was leading a function or a business, there were certain demands and requirements to be a leader. As you move up the organization, the requirements for leading that organization don't grow vertically; they grow exponentially. "
" It is not from the benevolence of the butcher, the brewer, or the baker that we expect our dinner, but from their regard to their own interest. "
" What we actually learn, from any given set of circumstances, determines whether we become increasingly powerless or more powerful. "
" Studying design has made me a much, much more astute observer of this aspect of business. And I'm working mightily to improve my empathic skills. I've dramatically improved my ability to read facial expressions - and I'm trying to be a better, more attentive listener. "
Daniel H. Pink
" In business, we say that people overestimate what you can do in a year and underestimate what you can do in a decade. This is true in philanthropy as well. "
" Eighty to 90 percent of success in a company has nothing to do with business at all - it's all personal. "
" I think if we get freedom for women, then they are probably going to do a lot of things that I wish they wouldn't do. But it seems to me that isn't our business to say what they should do with it. It is our business to see that they get it. "
" Disneyland is a work of love. We didn't go into Disneyland just with the idea of making money. "
" Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood. "
" I am happy to be running a public sector bank. In times of stress, most people will always have an account with us, so, to the extent that it gives stability and faith for the people and because banking is a business of trust, it is a major advantage we have. "
" Acceptance of one's life has nothing to do with resignation; it does not mean running away from the struggle. On the contrary, it means accepting it as it comes, with all the handicaps of heredity, of suffering, of psychological complexes and injustices. "
" If we all act together - business, governments, NGOs and citizens and, especially, the young - just imagine the good we could create. "
" You have got to have discipline and focus - on the customer and how you run the business. "
" Because my business life is so busy, my home is really my sanctuary. That is where I reflect and spend quality time with my girls. "
" Remember the referendum on the Charlottetown constitutional accord? The more Canada's political and business elites threatened Canadians that the country would disappear into a black hole if the accord weren't passed, the more Canadians opposed it. "
" They are the guiding oracles which man has found out for himself in that great business of ours, of learning how to be, to do, to do without, and to depart. "
" Everyone has an invisible sign hanging from their neck saying, 'Make me feel important.' Never forget this message when working with people. "
Mary Kay Ash
" It's something that I love about this business and that scares me about this business, but in a good way. You just never know what's going to happen. And things change constantly. But there's always opportunities for new work, so you just have to enjoy the job that you're on while you're on it because it doesn't last forever. "
" It takes big business a couple of decades to work out how best to exploit a cultural form; once that has happened, 'that high-low fork in the road' is unavoidable, and the middle way begins to look impossibly daunting. "
" When I think about parallels between myself and an Olympian, I believe that success in the world of business is underpinned by very similar principles of perseverance and hard work. "
" Time is the scarcest resource and unless it is managed nothing else can be managed. "
" The herd instinct among forecasters makes sheep look like independent thinkers. "
" Our business is about technology, yes. But it's also about operations and customer relationships. "
" It is easier for women to succeed in business, the arts, and politics in America than in Europe. "
" It's been a joy to be a part of other people's journey, to be able to inspire and be a part of new singers coming up in this business. "
" Lots of folks confuse bad management with destiny. "
" If you fire people, you fire customers. "
" The question arises whether private companies can bear responsibility when considering the large risks involved with nuclear business. "
" If you want to have a good life, you should focus on your family, on your business, on your dog, on your fun, and you'll have a good life. "
" Apple and Google want to create encryption for which they could not provide you the key. Their business model will not survive if the American government has a special relationship with them that requires them to surrender this kind of information. "