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" Stress makes us prone to tunnel vision, less likely to take in the information we need. Anxiety makes us more risk-averse than we would be regularly and more deferential. "
Noreena Hertz
Information
Stress
Us
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" What about those who help growth indirectly, those who stay at home and look after others - mothers, carers of elderly parents or sick relatives who save the state millions of pounds annually. What is their worth? How is their value to be determined? "
Noreena Hertz
Value
Home
Help
" I don't believe you can reduce the world to a mathematical formula. I start with the world, assume it's complicated, and ask where can I get help from a whole range of disciplines. "
Noreena Hertz
World
Start
Believe
" Our guts can really mislead us. Sometimes, what we think of as our gut is something else, like an outside influence. If you're going to buy an apartment and it smells of freshly baked bread, you're more likely to want to buy it. "
Noreena Hertz
Sometimes
Influence
Bread
" It's actually very surprising how little we think about the quality of our decision-making and how we could improve it. How absent decision-making classes are from educational curricula. How little we think about how it is we think. "
Noreena Hertz
How
Think
Quality
" In an age that is sometimes nowadays frightening or confusing, we feel reassured by the almost parental-like authority of experts who tell us so clearly what it is we can and cannot do. "
Noreena Hertz
Tell
Age
Sometimes
" Countries that need monies so that they can provide health care and education and shelter to their people shouldn't have to repay debts that we knowingly lent to bad regimes long since gone; and all illegitimate debts - debts lent to these terrible dictators like Saddam Hussein, like Suharto, like Marcos - must also be canceled. "
Noreena Hertz
People
Education
Long
" We need to know how we are feeling. Mindfully acknowledging our feelings serves as an 'emotional thermostat' that recalibrates our decision making. It's not that we can't be anxious, it's that we need to acknowledge to ourselves that we are. "
Noreena Hertz
Need
Feeling
Decision
" I grew up in a highly political home. My mother was the co-chair of the 300 Group, an organisation whose aim was to get more women MPs into parliament, and she herself stood in the 1987 election, the year before she died. "
Noreena Hertz
Women
Mother
Home
" We live increasingly in a world of haves and have-nots, of gated communities next to ghettos, of extreme poverty and unbelievable riches. Some enjoy rights that are completely denied to others. Relative inequalities are exploding, and the world's poorest, despite all the advances of globalisation, may even be getting poorer. "
Noreena Hertz
Others
World
Poverty
" As an economist specializing in the global economy, international trade and debt, I have spent most of my career helping others make big decisions - prime ministers, presidents and chief executives - and so I'm all too aware of the risks and dangers of poor choices in the public as well as the private sphere. "
Noreena Hertz
Debt
Risks
Career
" Debt vultures are really the scum at the bottom of the pond. These are guys who buy up the debts of the world's poorest countries on the secondary market. You can go buy debts of a country like Peru, for example, at a real discount. Why? Because people think that the debts won't be repaid. "
Noreena Hertz
Think
Debt
People
" Managing dissent is about recognizing the value of disagreement, discord and difference. "
Noreena Hertz
Difference
Disagreement
Dissent
" All of us show bias when it comes to what information we take in. We typically focus on anything that agrees with the outcome we want. "
Noreena Hertz
Information
Focus
Bias
" You want to challenge experts, because experts get a lot wrong. Doctors misdiagnose one time in five. In the U.S. and Canada, 50,000 people die every year who would not have had to. "
Noreena Hertz
You
Want
Time
" Errors in decision-making lead young people to under-save for retirement, doctors to miss tumours, CEOs to make catastrophic investments, governments to engage in needless wars, and parents to irreversibly traumatize their children. "
Noreena Hertz
Children
People
Parents
" Things do go wrong. Not everyone benefits from the capitalist dream. "
Noreena Hertz
Things
Wrong
Dream
" I'm really looking at questions of power, navigation, and spin. Then I am also looking for real-world stories that give me greater insight into smart and new ways of thinking. "
Noreena Hertz
Power
Thinking
Smart
" My mother was really involved with the Refusenik campaign with Soviet Union Jews. They would come and stay at our house, some of them, after they managed to get out of the Soviet Union at the time. There were things that were Jewish-related happening in my house quite consistently, but it was much more from a kind of activist standpoint. "
Noreena Hertz
House
Stay
Time
" At the end of the day, philanthropy can only ever be an adjunct to what governments provide. And government coffers need to be replenished. "
Noreena Hertz
End Of The Day
End
Government
" Terrorism and trade cannot be the only issues on which the world unites. We must commit ourselves to a global coalition to deal with exclusion, too. "
Noreena Hertz
Only
Deal
Terrorism
" We are all socialists now, it seems. John McCain, David Cameron and Gordon Brown attack bankers' irresponsible behaviour and salaries, and call for state intervention in the financial markets. But these calls will not get them elected or re-elected if they are addressed only to the banking sector. "
Noreena Hertz
Attack
Now
Will
" My parents were entrepreneurs. I grew up believing in the power of innovation. "
Noreena Hertz
Innovation
Power
Believing
" I was - the last protest I was at was in Genoa, where I got tear gassed, and I hate tear gas, and I hate being in crowds. "
Noreena Hertz
Where
Protest
Last
" Women who have managed to get successful normally have had to carve out pretty much their own route for doing it, because there are few roadmaps for how, as a woman, you become successful. You think about having to do it yourself, you carve your own way. Does that relate to being Jewish? "
Noreena Hertz
Yourself
Think
You
" People are looking for certainty. The more complex the world becomes, the more people look for people to give them certainty and tell them what to do. During the past few years of actively thinking about this, there is one thing that I have accepted: certainty is not out there. There is not one strategy to follow, and that's OK. "
Noreena Hertz
People
World
Thinking
" So key for making smart decisions is a mindset that actively monitors and is open to shifting tides and new information, one that is acutely aware that the interplay between our environment and its outcomes is ever in flux. "
Noreena Hertz
Smart
Information
Decisions
" Without industry, finance and government consciously and collaboratively ensuring that capital flows to where it is needed in order to ensure the scaling up of climate change solutions, whatever deal is agreed risks never being realised. "
Noreena Hertz
Government
Change
Finance
" When Apple introduced its game-changing iPhone in 2007, Nokia was caught sleeping on the job. Although it had actually developed an iPhone-style device - complete with a color touchscreen, maps, online shopping, the lot - some seven years earlier. Astonishingly, it never released the product. "
Noreena Hertz
Job
Sleeping
Shopping
" When it comes to getting more women into parliament, politicians have at least started to take active measures. The British Labour Party introduced all-female shortlists in 1997. "
Noreena Hertz
Active
Women
More
" Consumers, unlike voters, expect an immediate response to their concerns; and companies, unlike governments, do not have the luxury of a mid-term lull. "
Noreena Hertz
Luxury
Response
Consumers