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" Take the time to create an easy-flowing process that makes the sale, saves time, and gives you the best chance to scale a system that can pay off as you grow and scale. "
Michael E. Gerber
Time
Process
You
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" Understand this - as a new company, if you don't know how to get interested prospects into your company, then you don't have a company. At the same time, if you, as a owner, have to drive every lead into your business, then you need a real lead generation strategy. "
Michael E. Gerber
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" Your own business growth and success depends on many things, and along that growing path, you are going to have to concede certain responsibilities and activities - whether for your accounting, your production, or day-to-day management. "
Michael E. Gerber
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" People crave predictability, and when you design and use systems, you give people predictability. More importantly, when you build systems, they can help you orchestrate, and orchestration helps you create the habits that continuously improve the systems! "
Michael E. Gerber
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" If you ever hope to get ahead as an entrepreneur, the answer is not becoming an effective juggler, but in understanding and designing the systems to keep your team, not you, busy, busy, busy. "
Michael E. Gerber
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" There are three things that can be organized: time, space, and work. Note that, despite what many believe, you cannot organize people - you can only organize the work that people do. "
Michael E. Gerber
Time
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" Your first job, as an owner and an entrepreneur, has to be to understand how the business is going to actually work. "
Michael E. Gerber
Going
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" Your success starts with how you are able to get clients in the door, get their business, and leave them satisfied. If you, personally, have to spend too much time doing that, you have simply bought yourself a job, not an enterprise. Take hints from success stories all around you! "
Michael E. Gerber
Yourself
Time
Business
" I don't know why the word 'solopreneur' is in our lexicon. Nobody can physically do it all by themselves, and more importantly, why would they want to? Being the sales team, the HR department, management, and production all by yourself is terrible. Period. "
Michael E. Gerber
Team
Yourself
Nobody
" No matter how you hire, ensuring the systems are in place to manage the process will be critical in allowing you to find the right people to carry the standards you set. Don't neglect that duty! "
Michael E. Gerber
Place
You
Process
" The world is littered with the tales of small businesses in the dire straits of hiring that spent time and money they couldn't afford to hire people who couldn't perform. "
Michael E. Gerber
Money
Hire
World
" The Internet is fundamentally free, and when faced with the decision to use something free, we, as humans, always seek to grab all we can. "
Michael E. Gerber
Free
Seek
Internet
" The only choice that leads small business owners to real success in their endeavors is the one that requires real thought. Understanding and building the systems they need within their company to afford them a framework of organization that can scale the business from a company of one to a company of one thousand. "
Michael E. Gerber
Success
Business
Thought
" Ray Kroc called his first McDonald's restaurant, which he opened in Illinois, 'a little money machine.' That's why thousands of franchisees bought it. "
Michael E. Gerber
First
McDonald
Money
" Empirical and observational data along with a healthy dash of intuition often have to be combined as business owners begin to look outward, not inward, at what solutions they can provide to their customers. "
Michael E. Gerber
Data
Healthy
Look
" It's fashionable to use terms like 'sales funnels' to describe the sales process for many companies, and it is true that the funnel design is very appropriate for the digital world, but despite all the prose written on sales funnels and the like, my question is still the same - when do you close your sales, and how long does that take? "
Michael E. Gerber
World
You
Design
" There is always going to be someone more successful, richer, better looking, or with a nicer car. "
Michael E. Gerber
Always
Better
Car
" When you consider how many people are really not good at communication in general and interviewing in specific, it's no wonder that many companies struggle to build high-quality partnerships - or even staffs. "
Michael E. Gerber
Communication
Good
People
" Entrepreneurship requires an unvanquished spirit of curiosity, an openness to learning, a letting go of OldCo so you're free to create NewCo. "
Michael E. Gerber
Letting Go
Learning
Free
" If you are with five successful people, then you are the sixth successful person. The reverse of this is true as well, so who are you hanging out with? "
Michael E. Gerber
Person
People
You
" You cannot build a company or manage a life by chasing others; you have to find your success competing against yourself. There will always be a bigger fish. "
Michael E. Gerber
Yourself
Success
Find
" The entire idea of building a series of systems in a business is simply this - to create the tools that allow you, as a business owner, to increase productivity and get the job done. The idea behind these systems, of course, is to quit needing your judgement or input in every area of the business. "
Michael E. Gerber
Job
Building
Business
" For decades, I've spoken of McDonald's as one of the premier examples of how to build a company, scale it, and ultimately sell it. "
Michael E. Gerber
Sell
Scale
Company
" Tactical Work is the work you do every day in your business to generate income, along with all of the operational, financial, and management tasks that entails. "
Michael E. Gerber
Work
You
Management
" If you are planning to start a business, and if you want that business to have a hope of succeeding, be sure you are approaching your venture from a true Entrepreneurial Perspective. "
Michael E. Gerber
Hope
Planning
Business
" Unlike what most people think, entrepreneurs are not special people who know how to do special things that others don't. Entrepreneurs can be made, because we're all born with the potential - that special human quality - to create. "
Michael E. Gerber
Think
People
Know
" Being an entrepreneur is more than a matter of simply starting a business. "
Michael E. Gerber
Business
Entrepreneur
Matter
" As a small business owner, you may not have the luxury to throw good money after bad, but if you can ascertain the 'why' of the failure, you can draw some significance from it and then turn it into something that clients will buy. "
Michael E. Gerber
Failure
Small
Money
" Trendy gadgets and edgy pitches inevitably get replaced due to the fickle nature of the buying public, but a business designed from the start to play big has the ability to weather trends and redirect itself to venues and products that its customers want and need. "
Michael E. Gerber
Weather
Start
Play
" As with anything we do as entrepreneurs, researching how our businesses impact and influence our customers and our markets - and our world - is critical to building something of value as a business. "
Michael E. Gerber
Influence
World
How
" The deciding factor of why some entrepreneurs are successful and others fail is not limited to your DNA or your education; it is about the actions you take as the leader of your business. "
Michael E. Gerber
Business
You
Education