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" For decades, I've spoken of McDonald's as one of the premier examples of how to build a company, scale it, and ultimately sell it. "
Michael E. Gerber
Sell
Scale
Company
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" In my experience, most small businesses are worried about the client fulfillment - 'getting the Job done' - and lead generation far more than they are in how the sales process flows. "
Michael E. Gerber
Small
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Job
" It is one thing to seek out new ways to grow your company and new potential streams of income from new services or products, but it is quite another to take on responsibilities that are far from your primary job as Entrepreneur. "
Michael E. Gerber
New
Job
Entrepreneur
" Opening a business is going to be hard work, no matter what choices you make. If you decide to fall on your sword and just slog through all the work as an operator instead of an owner, then you take responsibility for the entire operation and the actions of the business. "
Michael E. Gerber
Choices
Business
Fall
" Don't look at small business as a means to an end and a way to make money until the corporation hires you; look at it as a chance to create something of immeasurable value and beauty in a world that desperately needs it. "
Michael E. Gerber
Beauty
Value
Small
" At some point, you have to declare an idea dead and, if not a failure, then at least not a success. "
Michael E. Gerber
Failure
Point
Some
" Steve Jobs didn't seek solace among minimum wage workers. He sought it from highly educated men and women who understood and shared his focus on growth, technology, and company-building. "
Michael E. Gerber
Focus
Men
Women
" The kind of work you do, when you do it, how much of it there is, and who you delegate it to are often the cause of the quasi-schizophrenic behavior seen in many business owners and entrepreneurs. "
Michael E. Gerber
Business
Kind
You
" Whether your dream is a $100,000 in sales or a million, the amount of work is likely the same - you'll still have 86,400 seconds each day, so why couldn't you imagine creating the company and enterprise that can fulfill every aspect of any dream you wish to have? "
Michael E. Gerber
Wish
Work
Day
" The entrepreneur rarely thinks in terms of what he or she wants, but dreams about results - always results and nothing but results - that can solve someone else's problem or contribute to making someone else's life better. "
Michael E. Gerber
Results
Better
Problem
" Remember: you cannot build a better mouse trap by fixing the old one - NewCo demands active ownership, and that activity is not the sum of doing multiple jobs but, instead, the sum of implementing paradigm-shifting changes that create new industries and solutions. "
Michael E. Gerber
Changes
Doing
Remember
" Small business owners and entrepreneurs worthy of the title need to build systems that replace themselves. "
Michael E. Gerber
Small Business
Small
Need
" It's fashionable to use terms like 'sales funnels' to describe the sales process for many companies, and it is true that the funnel design is very appropriate for the digital world, but despite all the prose written on sales funnels and the like, my question is still the same - when do you close your sales, and how long does that take? "
Michael E. Gerber
World
You
Design
" I don't know why the word 'solopreneur' is in our lexicon. Nobody can physically do it all by themselves, and more importantly, why would they want to? Being the sales team, the HR department, management, and production all by yourself is terrible. Period. "
Michael E. Gerber
Team
Yourself
Nobody
" There are three things that can be organized: time, space, and work. Note that, despite what many believe, you cannot organize people - you can only organize the work that people do. "
Michael E. Gerber
Time
You
Work
" Remember, if your business isn't making money, then you and your employees aren't, either. "
Michael E. Gerber
Business
Making Money
Money
" Everywhere you turn, there are lists and statistics. Any business, any sport, any hobby - we will try to categorize who is the best at some component of that endeavor. It's part human nature and part technology, since we have been conditioned to have access to answers and trivial problems at our fingertips. "
Michael E. Gerber
Nature
Best
You
" Look at what is average in your area, your industry, and your company and then be better. That could be as simple as reading another book each month or attending a seminar each year. On the other hand, it also means acknowledging what 'average' actually is and how you, as the owner, arrive at that figure. "
Michael E. Gerber
Simple
Reading
Look
" Build a company that changes the way things get done! "
Michael E. Gerber
Build
Way
Get
" When I say, 'doin' it, doin' it, doin' it' to a group of small business owners, they immediately respond. They recognize the experience of doing the same things over and over. Keeping the business afloat without ever getting ahead. And it's more than frustrating - it's heartbreaking. "
Michael E. Gerber
Experience
Small
Business
" Certainly, the human race can be fickle, and times do change, but overall, the barriers to bringing a product to market - and understanding what 'the market' wants - have remained unchanged. "
Michael E. Gerber
Human
Understanding
Change
" I'm not here to tell you what your average needs to be, but it would seem to me that one way to protect yourself, as an entrepreneur, from the dreaded average is to understand what that looks like in your industry, your business, and your personal life and take the steps to be above average. "
Michael E. Gerber
Me
Life
Business
" If you are with five successful people, then you are the sixth successful person. The reverse of this is true as well, so who are you hanging out with? "
Michael E. Gerber
Person
People
You
" The Internet is fundamentally free, and when faced with the decision to use something free, we, as humans, always seek to grab all we can. "
Michael E. Gerber
Free
Seek
Internet
" You can't be the accountant in your accounting firm. You can't cut the grass in your landscaping business. You can't work on the vehicles in your auto repair shop... And you really can't spend all of your time managing those actions, either. "
Michael E. Gerber
Accounting
Work
Time
" Most people view coffee and lunch as personal time, not deal-making time. Unless the person you're meeting understands that this is a working lunch, then they may not even think that this is a serious business conversation. "
Michael E. Gerber
Think
Coffee
Business
" The Entrepreneurial Perspective is absolutely necessary for the creation of a great, growing business. "
Michael E. Gerber
Business
Great
Growing
" As the owner, you have to look into the mind of the customer and see and feel how their relationship to your product works - not just that the product works. "
Michael E. Gerber
Mind
Look
Relationship
" If you are planning to start a business, and if you want that business to have a hope of succeeding, be sure you are approaching your venture from a true Entrepreneurial Perspective. "
Michael E. Gerber
Hope
Planning
Business
" Ray Kroc called his first McDonald's restaurant, which he opened in Illinois, 'a little money machine.' That's why thousands of franchisees bought it. "
Michael E. Gerber
First
McDonald
Money
" You're going to dream no matter what you do in your life, so make those dreams so big that you can attract others who are amazed at your visions and goals. "
Michael E. Gerber
Dream
You
Matter