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" The beauty of social awareness is that a few simple adjustments to what you say can vastly improve your relationships with other people. "
Travis Bradberry
Simple
Say
Beauty
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" We all hit moments when we feel helpless. The test is how we react to that feeling. We can either learn from it and move forward or let it drag us down. "
Travis Bradberry
Feel
Test
Moments
" Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don't leave jobs; they leave managers. "
Travis Bradberry
Blame
Problems
Sun
" Offbeat questions are nearly impossible to prepare for, and they don't achieve the interviewer's objective - to test out-of-the-box thinking and the ability to perform under pressure. That's the bad news. The good news is that companies are moving away from them. "
Travis Bradberry
Thinking
Impossible
Good
" Responding to emails during off-work hours isn't the only area in which you need to set boundaries. You need to make the critical distinction between what belongs to your employer and what belongs to you and you only. "
Travis Bradberry
Boundaries
You
Only
" Emotional self-control is the result of hard work, not an inherent skill. "
Travis Bradberry
Skill
Hard
Hard Work
" There is no upside to making a disparaging remark about a colleague. If your remark is accurate, everybody already knows it, so there's no need to point it out. If your remark is inaccurate, you're the one who ends up looking like a jerk. "
Travis Bradberry
Need
Up
You
" Our days are filled with a constant stream of decisions. Most are mundane, but some are so important that they can haunt you for the rest of your life. "
Travis Bradberry
You
Decisions
Life
" When you take on more than the norm, your boss can't help but think that you're capable of a bigger role. This includes showing that you're willing to take risks by making innovative suggestions. "
Travis Bradberry
Think
Boss
Help
" We hesitate to call liars out in professional environments because we feel guilty for being suspicious. Calling someone a liar for no good reason is a frightening proposition for most. "
Travis Bradberry
Professional
Someone
Liar
" Gossipers derive pleasure from other people's misfortunes. It might be fun to peer into somebody else's personal or professional faux pas at first, but over time, it gets tiring, makes you feel gross, and hurts other people. "
Travis Bradberry
Time
Professional
Fun
" Mistakes and pressure are inevitable; the secret to getting past them is to stay calm. "
Travis Bradberry
Past
Mistakes
Pressure
" Kindness is weak when you use it in a self-serving manner. Self-serving kindness is thin - people can see right through it when a kind leader has an agenda. "
Travis Bradberry
Kind
Leader
People
" Many companies restrict Internet activity so heavily that it makes it difficult for people to do online research. The most obvious example? Checking the Facebook profile of someone you just interviewed. "
Travis Bradberry
Internet
Someone
You
" If you struggle with putting things into perspective, just ask yourself two simple questions: What's the worst thing that could happen as a result of this? Will this matter in five years? Your answers should put a stop to cataclysmic thinking. "
Travis Bradberry
Perspective
Simple
Struggle
" Common sense would suggest that having ability, like being smart, inspires confidence. It does, but only while the going is easy. The deciding factor in life is how you handle setbacks and challenges. People with a growth mindset welcome setbacks with open arms. "
Travis Bradberry
Growth
Smart
Confidence
" Teaching emotional intelligence skills to people with life-threatening illnesses has been shown to reduce the rate of recurrence, shrink recovery times, and lower death rates. "
Travis Bradberry
Intelligence
Skills
People
" Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships. "
Travis Bradberry
Intelligence
Others
Yourself
" Technology-fueled change is happening so fast that even a six-month-old process could be outdated. Saying this is the way it's always been done not only makes you sound lazy and resistant to change, but it could make your boss wonder why you haven't tried to improve things on your own. "
Travis Bradberry
You
Done
Change
" As important as it is to learn how to deal with different kinds of people, truly toxic people will never be worth your time and energy - and they take a lot of each. Toxic people create unnecessary complexity, strife, and, worst of all, stress. "
Travis Bradberry
People
Time
Energy
" Great leadership can be a difficult thing to pin down and understand. You know a great leader when you're working for one, but even they can have a hard time articulating what it is that makes their leadership so effective. "
Travis Bradberry
Know
Time
Leadership
" The next time you need to win someone over to your way of thinking, try nodding your head as you speak. People unconsciously mirror the body language of those around them in order to better understand what other people are feeling. "
Travis Bradberry
You
Time
People
" Every leader has the responsibility to hone his or her integrity. Many times, there are integrity traps that have a tendency to catch well-meaning leaders off guard. "
Travis Bradberry
Leader
Her
Responsibility
" The best way to find a balance between doing your best and showing that you're ready for more is by developing other people. As tempting as it is to hoard knowledge, don't. Instead, make certain that there are others who know how to do important aspects of your job. "
Travis Bradberry
People
Job
Knowledge
" There is a time in the life of every predicament where it is ripe for resolution. Emotions provide the cue to act when a problem is big enough to see, yet still small enough to solve. By understanding your emotions, you can move adeptly through your current challenges and prevent future ones. "
Travis Bradberry
Challenges
Life
Small
" If you can't relax during your interview, then nothing you do to prepare will matter. Being yourself is essential to the selection process, and interviewers will feel it if you're too nervous. Showing fear or anxiety appears weak compared to a relaxed smile and genuine confidence. "
Travis Bradberry
Fear
Smile
Yourself
" Effective listening is something that can absolutely be learned and mastered. Even if you find attentive listening difficult and, in certain situations, boring or unpleasant, that doesn't mean you can't do it. You just have to know what to work on. "
Travis Bradberry
You
Find
Boring
" No one always or never does anything. People don't see themselves as one-dimensional, so you shouldn't attempt to define them as such. "
Travis Bradberry
People
Always
Define
" Drinking lemon water as soon as you wake up spikes your energy levels physically and mentally. Lemon water gives you steady, natural energy that lasts the length of the day by improving nutrient absorption in your stomach. "
Travis Bradberry
Energy
You
Water
" Grit is that 'extra something' that separates the most successful people from the rest. It's the passion, perseverance, and stamina that we must channel in order to stick with our dreams until they become a reality. "
Travis Bradberry
People
Dreams
Passion
" Influential people aren't buffeted by the latest trend or by public opinion. They form their opinions carefully, based on the facts. They're more than willing to change their mind when the facts support it, but they aren't influenced by what other people think - only by what they know. "
Travis Bradberry
People
Think
Change