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" We all hit moments when we feel helpless. The test is how we react to that feeling. We can either learn from it and move forward or let it drag us down. "
Travis Bradberry
Feel
Test
Moments
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" Responding to emails during off-work hours isn't the only area in which you need to set boundaries. You need to make the critical distinction between what belongs to your employer and what belongs to you and you only. "
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You
Only
" Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don't leave jobs; they leave managers. "
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Blame
Problems
Sun
" I don't know anyone who couldn't use a little boost in their energy and self-control. "
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" Common sense would suggest that having ability, like being smart, inspires confidence. It does, but only while the going is easy. The deciding factor in life is how you handle setbacks and challenges. People with a growth mindset welcome setbacks with open arms. "
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Growth
Smart
Confidence
" Many companies restrict Internet activity so heavily that it makes it difficult for people to do online research. The most obvious example? Checking the Facebook profile of someone you just interviewed. "
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Internet
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" 'What if?' statements throw fuel on the fire of stress and worry. Things can go in a million different directions, and the more time you spend worrying about the possibilities, the less time you'll spend focusing on taking action that will calm you down and keep your stress under control. "
Travis Bradberry
Worry
Stress
Fire
" Regardless of the magnitude of the decision, our brains make it hard for us to keep the perspective we need to make good choices. "
Travis Bradberry
Decision
Choices
Perspective
" Emotional self-control is the result of hard work, not an inherent skill. "
Travis Bradberry
Skill
Hard
Hard Work
" Every leader has the responsibility to hone his or her integrity. Many times, there are integrity traps that have a tendency to catch well-meaning leaders off guard. "
Travis Bradberry
Leader
Her
Responsibility
" Most people believe that their listening skills are where they need to be, even though they aren't. A study at Wright State University surveyed more than 8,000 people from different verticals, and almost all rated themselves as listening as well as or better than their co-workers. We know intuitively that many of them are wrong. "
Travis Bradberry
Believe
Better
Know
" When influential people speak, conversations spread like ripples in a pond. And those ripples are multidirectional; influencers inspire everyone around them to explore new ideas and think differently about their work. "
Travis Bradberry
New
Work
Inspire
" Our brains are wired such that it's difficult to take action until we feel at least some level of this emotional state. In fact, performance peaks under the heightened activation that comes with moderate levels of stress. As long as the stress isn't prolonged, it's harmless. "
Travis Bradberry
Feel
Long
Performance
" Confident people tend to challenge themselves and compete, even when their efforts yield small victories. Small victories build new androgen receptors in the areas of the brain responsible for reward and motivation. "
Travis Bradberry
Small
People
Reward
" Working hard is a great way to impact the world, to learn, to grow, to feel accomplished, and sometimes even to find happiness, but it becomes a problem when you do so at the expense of the people closest to you. "
Travis Bradberry
Happiness
World
Problem
" If you can't relax during your interview, then nothing you do to prepare will matter. Being yourself is essential to the selection process, and interviewers will feel it if you're too nervous. Showing fear or anxiety appears weak compared to a relaxed smile and genuine confidence. "
Travis Bradberry
Fear
Smile
Yourself
" Exceptional employees don't possess God-given personality traits; they rely on simple, everyday EQ skills that anyone can incorporate into their repertoire. "
Travis Bradberry
Skills
Simple
Employees
" Toxic people defy logic. Some are blissfully unaware of the negative impact that they have on those around them, and others seem to derive satisfaction from creating chaos and pushing other people's buttons. "
Travis Bradberry
Chaos
People
Logic
" Teaching emotional intelligence skills to people with life-threatening illnesses has been shown to reduce the rate of recurrence, shrink recovery times, and lower death rates. "
Travis Bradberry
Intelligence
Skills
People
" Don't be your own worst critic. If you're not confident in what you're saying, no one else will be either. "
Travis Bradberry
Will
You
Worst
" 'Tell me about yourself.' When interviewers ask this, they don't want to hear about everything that has happened in your life; the interviewer's objective is to see how you respond to this vague yet personal question. "
Travis Bradberry
Life
Me
See
" People who fail to use their emotional intelligence skills are more likely to turn to other, less effective means of managing their mood. They are twice as likely to experience anxiety, depression, substance abuse, and even thoughts of suicide. "
Travis Bradberry
Intelligence
Experience
Depression
" Taking time to contemplate what you're grateful for isn't merely the 'right' thing to do. It also improves your mood because it reduces the stress hormone cortisol by 23%. "
Travis Bradberry
Grateful
You
Time
" Nobody's perfect. Even the most successful people make serious mistakes. "
Travis Bradberry
Serious
Mistakes
Perfect
" One of the toughest things for leaders to master is kindness. Kindness shares credit and offers enthusiastic praise for others' work. It's a balancing act between being genuinely kind and not looking weak. "
Travis Bradberry
Looking
Praise
Work
" The best way to avoid falling prey to the opinions of others is to realize that other people's opinions are just that - opinions. Regardless of how great or terrible they think you are, that's only their opinion. Your true self-worth comes from within. "
Travis Bradberry
Great
You
Best
" Drinking lemon water as soon as you wake up spikes your energy levels physically and mentally. Lemon water gives you steady, natural energy that lasts the length of the day by improving nutrient absorption in your stomach. "
Travis Bradberry
Energy
You
Water
" We need to establish boundaries between our personal and professional lives. When we don't, our work, our health, and our personal lives suffer. "
Travis Bradberry
Need
Work
Suffer
" People like to know you're listening, and something as simple as a clarification question shows not only that you are listening but that you also care about what they're saying. You'll be surprised how much respect and appreciation you gain just by asking good questions. "
Travis Bradberry
Simple
Appreciation
Good
" Chewing gum actually lowers your cortisol levels, the hormone responsible for stress. But chewing gum doesn't just reduce stress, it also makes you more alert and improves your performance in memory-oriented tasks. It does so by increasing the blood flow to your brain and alerting your senses. "
Travis Bradberry
Brain
You
Stress
" There are a ton of qualities that can help you succeed, and the more carefully a quality has been studied, the more you know it's worth your time and energy. "
Travis Bradberry
Quality
Energy
Help