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" Almost always, great new ideas don't emerge from within a single person or function, but at the intersection of functions or people that have never met before. "

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" Having a loving relationship with our spouse or with our children is what leads to the long-term happiness we all seek. "

Clayton M. Christensen

Happiness

Seek

Relationship

" In the universities, we teach you what we decide you need to know. And the employers find out when they hire people that students didn't learn what we needed them to learn. Online learning offerings, like the University of Phoenix, have relationships with employers and teach what you need to know. "

Clayton M. Christensen

Learn

Learning

Need

" Many think of management as cutting deals and laying people off and hiring people and buying and selling companies. That's not management, that's deal making. Management is the opportunity to help people become better people. Practiced that way, it's a magnificent profession. "

Clayton M. Christensen

Management

People

Opportunity

" 'Disruption' is, at its core, a really powerful idea. Everyone hijacks the idea to do whatever they want now. It's the same way people hijacked the word 'paradigm' to justify lame things they're trying to sell to mankind. "

Clayton M. Christensen

Want

People

Powerful

" Most marketers think there's a concept called a product life cycle. Once you realize that the world is organized by jobs that need to be done, you understand that product life cycles don't exist. "

Clayton M. Christensen

Think

World

You

" Efficiency innovations arise in industries that already exist. They provide existing goods and services at much lower costs. They are not empowering. Efficiency innovators become the low cost providers within an existing framework. "

Clayton M. Christensen

Cost

Become

Within

" The iPod is a proprietary integrated product, although that is becoming quite modular. You can download your music from Amazon as easily as you can from iTunes. You also see modularity organized around the Android operating system that is growing much faster than the iPhone. So I worry that modularity will do its work on Apple. "

Clayton M. Christensen

Growing

Worry

Apple

" Efficiency innovations are a natural part of the economic cycle, but these are the innovations that streamline process and actually reduce the number of available jobs. "

Clayton M. Christensen

Natural

Economic

Efficiency

" I got Type 1 diabetes at 30. It hit me in 1982 when I was a White House Fellow in Washington. I had viral pneumonia. I lost 35 pounds in six weeks. And I couldn't see anything. Everything was blurry. I was always thirsty. "

Clayton M. Christensen

Always

White

" The Republicans are wrong in thinking that the rich create jobs. In reality, many of the richest Americans have been investing in efficiency innovations rather than to create jobs. And the Democrats are wrong, because growth won't happen if they distribute the wealth of the wealthy to everyone else. "

Clayton M. Christensen

Reality

Wealth

Thinking

" Every city and town in America would be bankrupt if they kept their books the way private-sector companies keep their books - because of the obligation cities and towns have taken upon themselves to provide health care for their retirees. "

Clayton M. Christensen

Way

City

Care

" When you're thinking about your next product or current product and wondering how to make it different so you don't have competition, understand the job the customer needs to get done. "

Clayton M. Christensen

You

Done

Competition

" People have an idol they want to be like and try to follow what the idols did. But when you do, you find out you're not very successful and you're not very happy. You try to copy these models, and it doesn't yield successful results. "

Clayton M. Christensen

Successful

Results

People

" People don't actually want to think about their own health and don't take action until they are sick. Yet employers are very motivated to get their employees healthy, since they bear most of the burden of their health care costs. "

Clayton M. Christensen

Think

Action

People

" Eighty percent of the cases used in the typical MBA program are about successful companies. Students graduate with this notion that 'If I do everything that the people in those cases did, then my organization will grow and be successful, too.' "

Clayton M. Christensen

People

Grow

Successful

" The first two lessons, which we learned early in our efforts to be good member missionaries, have made sharing the Gospel much easier: We simply can't predict who will or won't be interested in the Gospel, and building a friendship is not a prerequisite to inviting people to learn about the Gospel. "

Clayton M. Christensen

Two

Friendship

Building

" Each of our children during their high school years went to 'early morning seminary' - scripture study classes that met in the home of a church member every school day morning from 6:30 until 7:15. "

Clayton M. Christensen

Children

Day

Home

" Managers are already voracious consumers of theory. Every time they make a decision or take action, it's based on some theory that leads them to believe that action will lead to the right result. The problem is, most managers aren't aware of the theories they're using, and they often use the wrong theories for the situation. "

Clayton M. Christensen

Problem

Believe

Action

" The path I am trying so hard to follow is in fact the one that God my Father and His Son Jesus Christ want me to pursue. It has brought me deep happiness. "

Clayton M. Christensen

Father

Son

Path

" We have found that companies need to speak a common language because some of the suggested ways to harness disruptive innovation are seemingly counterintuitive. If companies don't have that common language, it is hard for them to come to consensus on a counterintuitive course of action. "

Clayton M. Christensen

Action

Innovation

Language

" We need to have an understanding of what causes what to happen in the world, and why. "

Clayton M. Christensen

Need

Happen

Why

" I'd been raised Mormon, but there comes a time where you are not following what you've been taught, but discovering for yourself if it's true. "

Clayton M. Christensen

Been

Where

True

" I don't feel that this concept of disruptive technology is the solution for everybody. But I think it's very important for innovators to understand what we've learned about established companies' motivation to target obvious profitable markets - and about their inability to find emerging ones. The evidence is just overwhelming. "

Clayton M. Christensen

Motivation

Important

Think

" The single most important factor in our long-term happiness is the relationships we have with our family and close friends. "

Clayton M. Christensen

Family

Friends

Happiness

" Whenever we have thanked these men and women for what they have done for us, without exception they have expressed gratitude for having the chance to help - because they grew as they served. "

Clayton M. Christensen

Gratitude

Chance

" In an environment where you've got to push innovations out the door fast and keep the cost of innovation low, the probability that you'll be successful is actually much higher. "

Clayton M. Christensen

Innovation

Door

Environment

" Understanding motivation is one of the most important things we can do in our lives, because it has such a bearing on why we do the things we do and whether we enjoy them or not. "

Clayton M. Christensen

Understanding

Motivation

Why

" I wrote my first piece about the disruption of the Harvard Business School in 1999. Because you could see this coming. I haven't yet done the one about the disruption of the Stanford Business School. "

Clayton M. Christensen

See

You

Business

" Christine and I haven't raised our children. A whole community of selfless Christians has contributed to helping them become faithful, competent adults. "

Clayton M. Christensen

Community

Faithful

Selfless

" I promise my students that if they take the time to figure out their life purpose, they'll look back on it as the most important thing they discovered while at school. If they don't figure it out, they will just sail off without a rudder and get buffeted in the very rough seas of life. "

Clayton M. Christensen

Sail

Look

Purpose