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" Both times I was in India, I could not get people to listen to each other. I had to literally tell people to listen to each other and tell them that they can't get creative and find alternate solutions if they don't listen to each other. There's a lot of arguing and justifying. "

Stephen Covey

India

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" One of the things that I have admired about India is the spiritualism of the people. "

" Synergy is what happens when one plus one equals ten or a hundred or even a thousand! It's the profound result when two or more respectful human beings determine to go beyond their preconceived ideas to meet a great challenge. "

" Despite all our gains in technology, product innovation and world markets, most people are not thriving in the organizations they work for. "

" I believe in Coach Louis Wong. He is so much more than just a football coach. "

" Historically, the family has played the primary role in educating children for life, with the school providing supplemental scaffolding to the family. "

" When one side benefits more than the other, that's a win-lose situation. To the winner it might look like success for a while, but in the long run, it breeds resentment and distrust. "

" Listen with the intent to understand, not the intent to reply. "

Stephen Covey

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" There are three constants in life... change, choice and principles. "

" Our character is basically a composite of our habits. Because they are consistent, often unconcious patterns, they constantly, daily, express our character. "

" Principles are guidelines for human conduct that are proven to have enduring, permanent value. "

" Begin with the end in mind. "

" The deepest desire of the human spirit is to be acknowledged. "

" If we keep doing what we're doing, we're going to keep getting what we're getting. "

" It's a fact that more people watch television and get their information that way than read books. I find new technology and new ways of communication very exciting and would like to do more in this field. "

" An empowered organisation is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organisational success. "

" You can retire from a job, but don't ever retire from making extremely meaningful contributions in life. "

" Leadership is a choice, not a position. "

" Want balance in your life? Then sure, get your own act together, but don't forget four powerful disciplines of execution in your team and organization. "

" Life is not accumulation, it is about contribution. "

" The bottom line is, when people are crystal clear about the most important priorities of the organization and team they work with and prioritized their work around those top priorities, not only are they many times more productive, they discover they have the time they need to have a whole life. "

" Light is the greatest disinfectant in nature and also in organizations. "

" Every time I see high-trust cultures, I see a lessening of adversarialism. "

" Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships. "

" When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems. "

" The key is not to prioritize what's on your schedule, but to schedule your priorities. "

" Family home evening is more for the purpose of teaching values and gospel principles, displaying talents and enjoying different kinds of family fun and activities. "

" I affirm to you the tremendous potential you have, not beyond anything you could ever imagine. "

" Strength lies in differences, not in similarities. "