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" When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems. "

Stephen Covey

You

Deep

Creative

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" Listen with the intent to understand, not the intent to reply. "

Stephen Covey

Understand

Listen

" A little over 5% of the world's population produces almost 29% of the world's goods and services. "

" Historically, the family has played the primary role in educating children for life, with the school providing supplemental scaffolding to the family. "

" The solutions to our problems are and always will be based upon universal, timeless, self-evident principles common to every enduring, prospering society throughout history. "

" A mission statement is not something you write overnight... But fundamentally, your mission statement becomes your constitution, the solid expression of your vision and values. It becomes the criterion by which you measure everything else in your life. "

" When it comes to developing character strength, inner security and unique personal and interpersonal talents and skills in a child, no institution can or ever will compare with, or effectively substitute for, the home's potential for positive influence. "

" It's amazing how confused and distracted and misdirected so many people are. "

" In this knowledge-worker age, it's now increasingly tied to doing well in school so you can get into better grad schools so you can get better jobs - so the pressure to do well is really high. "

" Everyone must be proactive and do all they can to help themselves to stay employed. "

" The more people rationalize cheating, the more it becomes a culture of dishonesty. And that can become a vicious, downward cycle. Because suddenly, if everyone else is cheating, you feel a need to cheat, too. "

" A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships. "

" Our character is basically a composite of our habits. Because they are consistent, often unconcious patterns, they constantly, daily, express our character. "

" When one side benefits more than the other, that's a win-lose situation. To the winner it might look like success for a while, but in the long run, it breeds resentment and distrust. "

" Principles are guidelines for human conduct that are proven to have enduring, permanent value. "

" Employers and business leaders need people who can think for themselves - who can take initiative and be the solution to problems. "

" The key is not to prioritize what's on your schedule, but to schedule your priorities. "

" The key is taking responsibility and initiative, deciding what your life is about and prioritizing your life around the most important things. "

" Both times I was in India, I could not get people to listen to each other. I had to literally tell people to listen to each other and tell them that they can't get creative and find alternate solutions if they don't listen to each other. There's a lot of arguing and justifying. "

" Instead, I have an abundance mentality: When people are genuinely happy at the successes of others, the pie gets larger. "